Lead Solutions Architect - Global Counter & Rental Systems

A Day in the Life:

We are seeking a Lead Solutions Architect - Global Counter & Rental Systems with extensive experience in creating cloud-based, distributed architectures that effectively support global, multi-brand, multi-country, and franchise rental operations.

You will collaborate closely with business partners, product managers, engineering teams, operations leaders, and enterprise architects to revolutionize how Hertz develops and enhances counter, agent-assisted, and rental execution systems. This position is highly engaging and hands-on, placing you at the forefront of architectural innovation and solution delivery across intricate global ecosystems.

Our target starting salary for this role is approximately $215,000, with the final salary determined by relevant experience.

What You Will Do:

• Design, modernize, and refactor global counter and rental systems using modular, cloud-native, API-driven architectures.
• Own the solution architecture across all domains including application, data, integration, networking, security, and resiliency.
• Define and maintain solution blueprints, reference architectures, and standards for counter and rental platforms.
• Establish a clear end-state architecture for your responsibilities, driving alignment and buy-in from stakeholders.
• Ensure that architectures are delivered incrementally, on time, and within budget, without sacrificing the long-term target state.
• Lead architectural design and review for initiatives that encompass:
  • Counter and agent workflows
  • Offline / degraded-mode operations
  • Multi-brand and franchise configurations
  • Country-specific regulatory requirements
• Engage hands-on with engineering teams throughout the full SDLC, including design sessions, code reviews, and technical decision-making.
• Collaborate closely with Enterprise Architecture to ensure alignment with broader platform and integration strategies.
• Define API, integration, and event models that connect counter systems with reservations, fleet management, payments, identity, pricing, and customer platforms.
• Drive modernization initiatives using incremental transformation patterns (strangler, abstraction, coexistence).
• Ensure all solutions meet security, compliance, performance, and availability standards.
• Contribute to the design and planning of enhancements to existing platforms and the development of new capabilities.
• Advise stakeholders on architectural trade-offs and provide expert recommendations.
• Utilize workshops, design sessions, prototyping, and modeling to interpret and refine business requirements.
• Document system dependencies, integration points, and data flows across the rental ecosystem.
• Create and maintain comprehensive architecture documentation including solution designs, technical specifications, and release artifacts.
• Work in partnership with Operations leaders, Program Directors, and Vendors to address complex cross-functional challenges.

What We're Looking For:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• A Master's degree or equivalent practical experience is preferred.
• 15+ years of experience in information technology.
• 5+ years in a Solution Architect / Systems Architect role supporting substantial enterprise platforms.
• Demonstrated experience across full project lifecycles, including:
  • Requirements definition
  • Architecture and solution design
  • Prototyping
  • Implementation and rollout
• Strong background in cloud-native application architectures (microservices, event-driven systems, serverless).
• In-depth experience designing and implementing API-based integrations using REST and SOAP, along with JSON and XML.
• Experience with transactional, high-availability systems (preferably in retail, travel, hospitality, or mobility sectors).
• Familiarity with counter, POS, or agent-assisted systems is highly desirable.
• Experience designing for offline-first or degraded-mode scenarios.
• Strong understanding of system integrations using APIs, messaging, batch, and streaming patterns.
• Experience working in Agile / Scrum environments.
• Hands-on familiarity with modern web and data technologies (SQL, JavaScript, HTML5, CSS, JSON).
• Proven ability to lead technical initiatives, mentor engineering teams, and influence project delivery teams.

What You'll Receive:

• Up to 40% off the base rate of any standard Hertz Rental.
• Paid Time Off.
• Options for Medical, Dental & Vision plans.
• Retirement programs, including 401(k) with employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more.

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations worldwide, including North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. Hertz is among the largest car rental companies globally, with its brand being one of the most recognized.

US EEO STATEMENT

At Hertz, we celebrate a diverse and inclusive culture. We take affirmative steps to promote equal employment opportunities and career advancement. The diverse perspectives, backgrounds, skills, and talents that our employees bring to work are integral to our culture and the success of our company.

We encourage individuals to apply for roles because of the unique characteristics that each of them offers.

EOE, including disability/veteran.