Technical Content Writer

We're looking for a driven, enterprise-calibre Technical Content Writer to own the voice of Codal across digital and editorial channels. You will be a cornerstone of our content engine shaping how Codal communicates its expertise in complex, regulated industries to sophisticated enterprise buyers.

This is not a role for someone who relies on AI to write. We want a writer who thinks deeply, crafts precisely, and produces content that earns trust with technical and executive audiences alike. You'll work closely with our Global Head of Marketing and internal subject-matter experts to develop a content strategy grounded in genuine expertise and clear market positioning.

What you'll own

Website and digital content

• Write and own key industry pages and solutions pages across the Codal website
• Develop copy that clearly articulates Codal's point of difference in a competitive market
• Work with the Global Head of Marketing to ensure website content reflects our positioning and service lines

Thought leadership and editorial

• Produce authoritative blog articles in collaboration with internal SMEs across engineering, design and strategy
• Write and distribute press releases that reinforce Codal's market position and announcements
• Develop and execute a content strategy alongside the Global Head of Marketing, contributing ideas, flagging what's resonating, and shaping the editorial calendar

Case studies

• Lead end-to-end case study production from stakeholder brief and client interview through to published asset
• Design and implement a scalable case study process to accelerate output and reduce time from project completion to publication
• Work cross-functionally with delivery, sales and design to source stories, gather approvals and get case studies out faster

Brand and positioning

• Communicate Codal's point of difference clearly and consistently across all content formats
• Maintain a consistent enterprise tone of voice across all channels and asset types
• Contribute to how the team plans and prioritises content, not just what gets executed

Data and performance

• Track and report on content performance across key channels: organic traffic, engagement, lead attribution and pipeline influence
• Use data to inform content decisions: identify what's working, what isn't, and where to focus effort
• Set measurable goals for content initiatives and report results in terms of business impact, not just pageviews
• Work with the marketing team to connect content activity to CRM data and pipeline outcomes in HubSpot and Salesforce

What we're looking for

• 10+ years of B2B or enterprise content writing experience, ideally in digital services, technology, agency or consultancy
• Proven background writing for regulated industries: healthcare, financial services, compliance, or similar
• A portfolio that demonstrates range: long-form editorial, web copy, case studies, press releases, thought leadership
• Exceptional command of the English language: grammar, structure and nuance, with a strong editorial instinct
• Experience interviewing SMEs and distilling complex technical ideas into compelling, accessible narratives
• Strong project management instincts: able to manage multiple workstreams without dropping the ball
• Comfortable owning processes, not just executing tasks, you'll build systems as well as write content
• High standards, high output, and the drive to do both at once

What we’re not looking for

We will not consider candidates who rely on AI-generated drafts as a substitute for original writing. We expect every piece of content to reflect genuine craft, strategic thinking and a thorough understanding of the audience. If your process starts with a prompt box, this role is not for you.

How this role will be measured

• Quality and consistency of content across website, editorial and campaign assets
• Volume and velocity of case study output, and improvement in time-to-publish
• Contribution to content strategy and editorial planning
• Engagement and performance of content across key channels

Location and logistics

• Based in Chicago (hybrid, 3 days in office)
• Reporting into the Global Head of Marketing

Need another reason to hit the “apply” button?

• Codal is a global agency with over 200 employees, and offices in the US, UK, and India
• We regularly host happy hours, dinners, excursions, and other company events to unwind after a hard day at work
• Office snacks and drinks + a fancy Bevi water machine with flavored water
• We offer Medical, Life, Dental/Vision, and many more insurance types
• Employer 401k match - 4%
• A recreational group that regularly competes in city leagues for softball and volleyball
• An office in the heart of downtown Chicago with a gym, food court, Walgreens, rooftop bar, outdoor sports court, and other amenities
• Working hybrid for in-person collaboration and sprint-planning days