Lodge Manager Namibia & RSA - Executive (Couple placing)

About

A Executive lodge in South Africa (Kalahari) is seeking to employ a couple to manage their 5-star establishment. (Work permits will be arranged).

Requirements

• Must be a Lodge Couple (Husband & Wife).
• Ideally someone with experience in Managing a 5 star lodge in Namibia/Boswana or South Africa in die Kalahari Desert.
• Work permist can be arranged.
• Must have experience in working in die Kalahari Dessert and knowledge of vegetation, previous Lodge Management experience in dealing with International guests etc.).
• Experience as a PH would be advantageous
• Previous experience in farm management (general maintenance, cattle) would also be advantageous.
• Salary is negotiable/ market related.

The ideal couple/person needs to have experiencing in managing a lodge, with excellent understanding of lodge operations, finance, and staff management.

Key Responsibilities

• Management of Resources.
• Financial Management.
• Training Development - Providing training to the team to ensure they are up to speed with the desired service standards.
• New concepts and Creative Ideas - Keep abreast with the latest trends of service delivery.
• Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment.
• Perform Department Management.
• Perform other duties and responsibilities, as assigned.

Knowledge & Skills Required

• Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience and the ability to provide that experience.
• Aware, evolved, energetic, compassionate, respectable, good communication and a strong leader.
• Driver license.
• Lateral thinking ability
• Initiative.
• Must be able to cope under pressure to meet guests needs.
• Good interpersonal skills and communication with staff and guests
• Attention to detail.
• Diligence and self-motivation to meet deadlines.
• Computer and financial skills.
• Excellent organizational management skills.

Previous Work Experience Required

• Experience in the service industry especially in dealing with guests and staff.
• Previous experience in running a five star operation as Lodge Manager or GM.

PERSONAL CHARACTERISTICS

• Good command of the English language.
• An outgoing, warm, friendly personality.
• Confident and comfortable around affluent people.
• Well presented, Honest, Diligent and self-motivator.