Senior Product Manager

About TECHNOGEN, Inc.

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.

Job Description

• Serve as the Senior Product Manager on Medicaid eligibility outcomes pilot team, providing strategic leadership and cross-functional team direction across policy, operations, eligibility, and information technology functions.
• Establish, track, and report against Key Performance Indicators (KPIs) tied directly to beneficiary and worker outcomes, including but not limited to reducing procedural terminations, increasing ex parte renewal rates, reducing eligibility worker administrative burden, and improving renewal and retention rates.
• Drive prioritization decisions using a combination of qualitative user research, quantitative performance data, policy and compliance constraints, and engineering feasibility, balancing trade-offs transparently across diverse stakeholders.
• Facilitate stakeholder engagement with program staff, IT teams, executive leadership, beneficiary communities, and external partners; present findings, recommendations, and trade-offs to senior leadership in clear, decision-ready formats and secure alignment and buy-in for direction.
• Drive feature delivery by partnering with engineers, designers, human-centered design strategists, policy and program subject matter experts, business analysts, and contractor teams to transform prioritized concepts into implementation-ready requirements and to actively manage the delivery process through launch, adoption, and post-launch measurement.
• Translate research findings, journey maps, and service blueprints into prototypes and into service design or technical improvements that engineering teams can execute against.
• Ensure that proposed product changes meet federal and state policy and compliance requirements, including CMS Medicaid regulations, accessibility standards (Section 508 and WCAG), and applicable privacy and security obligations, while delivering tangible, real-world improvements for beneficiaries and staff.
• Support the adoption of cross-functional, iterative, agile ways of working within state teams, contributing to knowledge-sharing and to organizational capacity-building for long-term sustainability beyond the duration of the engagement.
• Mentor and build state team capacity in modern product management methods, championing iterative discovery-to-delivery practice through visible delivery and demonstrated value.
• Adhere to all security, change control, and Project Management Office (PMO) policies, processes, and methodologies.