Mailchimp Campaign Manager (Monitoring, Optimization & Performance)
Upwork
About the role
Mailchimp Campaign Manager (Monitoring, Optimization & Performance)
Overview
We are seeking an experienced Mailchimp Campaign Manager to actively monitor, manage, and optimize our email marketing operations.
This is not a basic email role. We need someone who understands campaign performance, audience segmentation, deliverability, list health, and continuous optimization**.
Your responsibility is to ensure Mailchimp is running as a high-performing, revenue-generating channel—not just a sending tool.
Scope of Work
You will:
- Monitor all Mailchimp campaigns, audiences, and automations on an ongoing basis
- Optimize audience segmentation and targeting strategy
- Improve open rates, click-through rates, and conversions
- Manage list hygiene (remove inactive contacts, prevent list decay)
- Identify and resolve deliverability issues (spam risk, domain reputation, etc.)
- Recommend and implement campaign improvements (timing, frequency, messaging structure)
- Analyze campaign performance and provide clear, actionable insights
- Ensure compliance with CAN-SPAM, GDPR, and opt-in best practices
- Manage campaign scheduling and execution consistency
- Continuously test and refine subject lines, content, and CTAs
Required Experience
- Proven experience managing Mailchimp at scale (5,000+ contacts preferred)
- Strong understanding of email marketing performance metrics and optimization
- Experience improving deliverability and inbox placement
- Deep knowledge of segmentation, tagging, and audience management
- Experience running A/B tests and interpreting results
- Ability to translate data into clear recommendations and actions
What We’re Looking For
- Someone proactive—not just reactive
- Data-driven decision maker
- Focused on performance, not just execution
- Able to identify what’s working, what’s not, and fix it quickly
Please Include
- Examples of Mailchimp accounts you’ve actively managed
- Specific results you’ve achieved (open rates, CTR improvements, etc.)
- Your approach to maintaining list health and deliverability
- How you optimize campaigns over time
Engagement Details
- Ongoing monthly engagement
- Flexible hours, but consistent monitoring required
- Preference for experienced professionals who can operate independently
Closing
If you specialize in **turning Mailchimp into a measurable growth channel—not just sending emails—**we want to speak with you.
Apply with examples of your work and how you would approach improving performance in an existing Mailchimp environment.
Skills
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