Manager - Antennas Services

Responsibilities

• Lead and develop a team of on-site Service Engineers (“Antenna team”) supporting Dürr equipment across customer facilities
• Drive aftermarket sales of automation equipment, spare parts, service contracts, and system upgrades within automotive paint shop and final assembly customer accounts, ensuring strong customer retention and repeat business.
• Collaborate closely with engineering, service, and project management teams to scope technical requirements and deliver timely quotations, ensuring accurate pricing, lead times, and solution feasibility.
• Serve as the primary escalation point for complex technical and operational issues, partnering with internal engineering and support teams
• Drive troubleshooting and resolution of issues across robotic paint systems, automation, and related mechanical/electrical equipment
• Coordinate service activities including maintenance, emergency support, repairs, and system start-ups/commissioning
• Supervise contractors and skilled trades during installation, maintenance, and project execution
• Drive continuous improvement initiatives, including cost-saving and efficiency enhancements

Skills

• 8 + years of experience in field service, industrial automation, or automotive manufacturing environments
• Prior leadership experience managing technical teams in a service or project-based environment
• Strong technical background in automation, robotic paint systems, or related manufacturing equipment
• Proven ability to troubleshoot complex mechanical and electrical systems
• Experience supporting installations, commissioning, and aftermarket service environments
• Ability to lead diverse teams, including contractors and skilled trades, in fast-paced project settings
• Strong communication skills with the ability to interface with customers and internal teams
• Ability to read and interpret engineering drawings and technical documentation
• Familiarity with SAP and Microsoft Office tools
• Willingness to travel ~50% and support off-hours as needed