MANAGER, CLOUD OPERATIONS

The Opportunity

At BC Ferries, we connect coastal communities and support essential travel across British Columbia. Behind every sailing is a strong digital backbone. We’re looking for a Manager, Cloud Operations to help lead and evolve our cloud environment to support critical business and customer-facing systems.

In this role, you will lead the planning, delivery, and optimization of cloud-based environments supporting both capital projects and ongoing operations. You’ll oversee a diverse cloud ecosystem—including compute, storage, networking, databases, and enterprise SaaS platforms—ensuring performance, scalability, and reliability.

Working closely with cross-functional teams including Enterprise Architecture, Project Delivery, and Application SMEs, you’ll ensure cloud environments are delivered efficiently, securely, and aligned with business needs.

If you’re a collaborative leader who thrives in complex environments and enjoys balancing strategy with hands-on execution, this is your opportunity to make a meaningful impact.

The Role

Reporting to the Senior Manager, IT Operations & Infrastructure, this role is integral to the achievement of company objectives, and you contribute value through key areas of oversight such as:

• Provide expertise, insight, leadership and supervision to IT and contract staff in the deployment of production and preproduction hosting environments
• Leading the provisioning, deployment, and support of production and pre-production cloud environments
• Managing capacity planning, forecasting, and resource scheduling to ensure optimal performance and availability
• Monitoring cloud usage metrics, analyzing trends, and delivering insights through dashboards and reporting
• Collaborating with project and operational teams to design, refine, and deliver infrastructure solutions
• Evaluating and approving environment requests, ensuring solutions are right-sized, cost-effective, and aligned with standards
• Provide leadership and input into software and hardware lifecycle management (evergreen or waterfall) reporting and replacement project planning
• Facilitating the transition of environments into sustainment, production, and disaster recovery
• Maintaining accurate infrastructure documentation and contributing to CMDB repositories
• Ensuring environments meet performance, reliability, and service level requirements
• Identifying and mitigating security and operational risks within cloud environments
• Ensuring compliance with organizational policies, standards, and best practices
• Leading, mentoring, and developing a team of IT professionals and contractors

What you bring to the team

• A bachelor’s degree in Computer Systems or an IT related discipline from a recognized college or technical school and/or significant professional experience in Information Technology
• 4+ years of experience leading diverse technical teams
• 4+ years of experience administering Microsoft Azure and M365, leading cloud migrations, and managing enterprise SaaS, IaaS, and PaaS environments, including backup, recovery, and disaster recovery solutions
• 1+ year of experience in DevOps toolsets

Join us!

If this sounds like your next great career move, please submit your resume and cover letter by May 06, 2026 at 11:59pm.

Additional Information

The target salary range: $98,500 – $123,100 per annum. The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity.