Manager, Finance PMO

Requirements

• 5+ years of experience in Finance & Accounting, Finance Operations and Shared Services domain
• 5+ years of hands-on experience managing end-to-end projects across Order to Cash or Procure to Pay processes and systems
• 3+ years of direct, full-cycle leadership and people management experience, including relevant PMO leadership responsibilities
• 1+ years of practical, operational experience in order to cash or procure to pay
• Strong knowledge of project management methodologies, tools, and techniques.
• Experience in process improvement, change management, program management and project planning.
• Strong stakeholder management, communication, and leadership skills.
• Expertise in Waterfall, Agile, and hybrid delivery frameworks.
• Demonstrated ability managing multiple projects and prioritizing tasks effectively.
• Demonstrated capability in strategic results-oriented decisions, and ownership of results (positive or negative).

Responsibilities

• Provide leadership, mentorship, and direction to PMO staff and project managers, building a culture of continuous improvement, accountability, and professional growth.
• Oversee resource planning, including skills alignment, workload balancing, and cross‑team coordination.
• Assign responsibilities strategically based on team member strengths, capacity, and project needs.
• Empower team to take ownership of their tasks and make decisions within their areas of responsibility.
• Conduct performance reviews, provide coaching and feedback to team members, and identify training needs and opportunities for professional development.
• Set clear, measurable goals for project performance and team productivity while guiding the overall coordination and effectiveness of partner teams.
• Provide guidance and support to project managers and teams throughout the project lifecycle.
• Monitor project health (scope, schedule, cost, quality) and intervene where needed to keep work on track.
• Promote standard tools, templates, and reporting mechanisms to ensure reliable insights and dashboards.
• Establish, refine, and enforce PMO standards, governance frameworks, and delivery methodologies.
• Manage project intake, prioritization, approval workflows, and ongoing compliance with established processes.
• Ensure robust documentation, proactive risk management, and strong quality oversight across all initiatives.
• Enforce adherence to PMO methodologies, organizational policies, and governance expectations.
• Continuously evaluate and improve PMO processes and methodologies to enhance project delivery and efficiency.
• Adapt to changes in organizational priorities, guiding the team through transitions effectively.
• Collaborate with cross‑functional partners, including Finance, IT, Operations, and external vendors, to deliver process improvements and projects aligned with business goals and KPIs.
• Introduce and champion best‑practice trends in project, program, and portfolio management.
• Foster a culture of continuous improvement to enhance operational efficiency, reduce costs, and improve overall service delivery across Order to Cash and Procure to Pay processes.
• Build and maintain strong relationships with stakeholders, including senior leadership, internal business and technical teams, and external partners.
• Serve as an escalation point for project risks, issues, and status concerns, ensuring timely resolution and communication.
• Drive cross‑team collaboration to deliver high‑quality projects and process improvements that support operational teams in achieving KPIs.
• Establish structured communication plans and ensure transparency of project and portfolio status.
• Lead and facilitate steering committees, governance forums, and other decision‑making sessions.
• Anticipate stakeholder needs and proactively address alignment gaps, concerns, or potential barriers.
• Lead and execute end‑to‑end projects related to Order to Cash and Accounts Payable processes, including automation initiatives, system enhancements, and operational improvements.
• Oversee all project phases, from planning and requirements gathering through execution, testing, quality assurance, and implementation.
• Develop and maintain detailed project plans, including scope, timelines, deliverables, resources, and budget, while ensuring comprehensive project documentation such as status reports and post-project reviews are kept up to date.
• Establish, track, and report on key performance indicators (KPIs) to measure project effectiveness and ensure alignment with business objectives.
• Identify potential risks and issues early, implementing mitigation strategies to safeguard project success.

Benefits

Skills