Manager - Implementation & Training

About Us

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

What You’ll Do as Manager - Implementation & Systems:

• Lead system and training excellence at scale by coaching and developing teams while driving accountability across logistics operations.
• Own the design and execution of logistics training strategies , including Train‑the‑Trainer programs that enable sustainable knowledge transfer.
• Act as the systems and process authority for WMS‑driven operations, supporting end users and resolving system and workflow challenges.
• Partner cross‑functionally with IT and business leaders to support system rollouts, testing, go‑live events, and post‑implementation stabilization.
• Translate data into action by tracking KPIs, analyzing performance trends, and recommending improvements that drive measurable results.
• Champion continuous improvement initiatives that streamline workflows, close performance gaps, and standardize best practices across locations.
• Create and maintain operational documentation including SOPs, work instructions, training tools, and system reference materials.
• Manage complex implementations and priorities , balancing timelines, milestones, and resources to support site launches and growth.
• Ensure operational readiness and compliance by maintaining accurate documentation, training adherence, and system readiness.
• Deliver a strong customer‑focused approach through proactive problem‑solving, follow‑through, and resolution in high‑volume environments.

Summary

Provides enterprise oversight of WMS strategy, governance, and performance analytics

Essential Functions

• Standardize WMS configurations and workflows across all sites.
• Analyze enterprise system performance data to identify trends and improvements.
• Define training architecture including certification and onboarding standards.
• Align IT, Operations, and Training teams on priorities.
• Ensure system readiness during startup execution.
• Drive continuous system improvements across the network.
• Develop system leadership capability within the organization.
• Provide executive-level system performance reporting.

Additional Responsibilities

• Early Monday travel for site arrival and Friday afternoon or evening departure. Must support two‑week startup assignments when required. Annual inspections during non‑startup periods. Accurate documentation, expense reporting, and operational data submission required.
• Performs other duties as required.

Qualifications

• Bachelor's Degree in Supply Chain, Information Systems, or Business Administration, Preferred
• H.S. Diploma/GED, Required
• 7 years or more in in systems implementation or logistics technology leadership, Required

Travel

• Yes, Greater than 60%

Benefits

For all Full-time positions only :

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave