Manager, Product Design & Documentation

About the Company

Pengcorp is a consortium of highly dedicated and talented engineers providing specialized services to industrial enterprises throughout the regions of North and South America. Our talents have been engraved into mid to large-size projects in Western Canada and many places around the globe. Our highly specialized resources are sought after for the optimization of processes and the discovery of solutions that maintain all stakeholders’ needs and desires. We provide services in the field of industrial technology including Electrical & Instrumentation, Industrial Ethernet, Cyber-security, Automation Integration, and Data Visualization & Analytics, in addition to backing each department with a strong field maintenance support team.

Key Responsibilities

UI/UX Design Leadership

• Manage and mentor a team of UI/UX designers, fostering creativity and collaboration.
• Oversee design systems, component libraries, and usability testing for SaaS and on-premises platforms hosting best-in-class industrial application.
• Collaborate with product managers and engineers to ensure seamless integration of design into development cycles.
• Oversee user research, usability testing, and data-driven design decisions.
• Advocate for user-centered design principles and ensure consistency across all products.

Technical Documentation Management

• Direct the technical writing team to produce clear, accurate, and user-friendly documentation.
• Establish documentation standards and workflows for software and engineering projects.
• Ensure timely delivery of user guides, API docs, and system architecture documentation aligned with product releases.

Cross-Functional Collaboration

• Act as the bridge between product, design, engineering, and client teams.
• Drive alignment across all functions to ensure cohesive product delivery and exceptional user experience.
• Implement tools and processes for efficient collaboration and knowledge sharing.

Qualifications

• Bachelor’s degree in Business, Design, Computer Science, Engineering, or related field (MBA or Master’s preferred).
• 10+ years of experience in product management, UI/UX design, or technical writing, with at least 3 years in a leadership role.
• Proven track record managing cross-functional teams in a SaaS or engineering environment.
• Strong understanding of Agile methodologies, design principles, and technical communication standards.
• Excellent leadership, communication, and strategic planning skills.

Key Competencies

• Strategic thinking and prioritization.
• Ability to balance aesthetics, functionality, and technical accuracy.
• Strong stakeholder management and negotiation skills.
• Data-driven decision-making mindset.

Why Join Us?

• Impact – Be part of building cutting-edge products that make a real difference.
• Innovation – Work with forward-thinking leaders and the latest technologies.
• Culture – Inclusive, transparent and supportive team environment.
• Growth – Opportunities to grow personally and professionally.
• Perks – Remote flexibility, Learning budget, Employment & health benefits, etc.

Schedule

• 8 hour shift
• Monday to Friday

Ready to make your next big career move? Apply now or reach out to us directly – we would love to connect and tell you more about the role and our mission.