Manhattan WMS Techno Functional Analyst

About

Manhattan WMS Techno Functional Analyst

Assignment Duration: 7 Months (High Possibility of Extension)

Candidates must be from a techno‑functional background

Must-Have Skills

• Exposure to multiple versions of Manhattan WMS or Manhattan Active WM.
• Basic SQL skills for data validation and troubleshooting.
• Experience in retail, supply chain, or distribution environments.
• Familiarity with Agile or ticket-based support workflows.
• Awareness of automation or material handling system integrations.

High-Level Responsibilities

• Provide day to day techno functional support for Manhattan WMS in support of warehouse and distribution operations.
• Work closely with business users, warehouse operations, and technical teams to support system stability and enhancements.
• Execute configuration changes, issue resolution, and testing activities under established processes.
• Support critical distribution and supply chain activities with reliability and responsiveness.

What You Will Do in the Role

• Support and configure Manhattan Warehouse Management System (WMS) across one or more versions.
• Assist in gathering and clarifying business requirements related to warehouse operations (receiving, picking, packing, shipping).
• Provide application support, including incident triage, issue investigation, and coordination through resolution.
• Execute system setups, parameter changes, and minor enhancements following defined standards.
• Support and validate integrations between Manhattan WMS and related systems.
• Participate in functional, integration, and regression testing for releases and fixes.
• Work with senior analysts and leads during peak operational periods and release activities.

What You Will Bring (Experience)

• 2–5 years of experience working with Manhattan WMS in a techno functional or application support role.
• Solid understanding of warehouse and distribution center processes.
• Experience supporting production systems in an operations focused environment.
• Exposure to requirement analysis, configuration, and testing activities.
• Ability to analyze issues, identify likely root causes, and escalate appropriately.