Manufacturing Product Owner

About the Role

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The Product Owner plays a pivotal role during the initial phase of the project, ensuring that the product vision is firmly grounded in real operational needs, workflows, and expectations. Positioned on‑site in New York City, this role acts as the primary link between business users and the broader product and delivery teams. The Product Owner is responsible for defining the product vision, aligning stakeholders, and steering development to ensure the solution supports manufacturing, customer service, and quality processes effectively.

Responsibilities

• Act as a senior, client‑facing Product Owner, serving as the primary point of contact for business stakeholders and operational users.
• Define and own the product vision, ensuring alignment with manufacturing, customer service, and quality process requirements.
• Engage directly with on‑site operational teams through workshops, interviews, and observation to understand workflows, constraints, and value drivers.
• Translate business and operational needs into a structured product backlog, story maps, and a clear product roadmap.
• Steer solution development in close coordination with UX, engineering, and delivery teams across multiple locations.
• Ensure ongoing alignment between client expectations and delivery execution, supporting prioritization, trade‑off decisions, and scope clarity.
• Support implementation activities by providing product guidance, validation, and decision‑making throughout the delivery lifecycle.

Requirements

• Senior‑level experience as a Product Owner in manufacturing or industrial environments.
• Strong client‑facing posture with demonstrated experience working directly with operational and executive stakeholders.
• Hands‑on experience with MES and/or ERP systems in a manufacturing context.
• Prior experience in the luxury industry or high‑end manufacturing environments.
• Proven ability to work effectively with distributed, international delivery teams.