Manufacturing - Technical Writer

About The Role

Beyond is seeking a skilled and detail-oriented Technical Writer to create clear, accurate, and user-focused documentation for our proprietary hardware and software solutions.

This role is central to how we communicate complex technical information across the organization and to external stakeholders. You will collaborate closely with engineering, field teams, and leadership to produce high-quality documentation while also owning document control processes and systems.

This position combines technical writing, content strategy, and document management, making it ideal for someone who enjoys both creating content and organizing it for long-term usability and scalability.

Occasional travel to Blackfalds, Nisku, and field locations is required.

Key Responsibilities

Technical Documentation & Content Development • Develop and maintain user manuals, technical guides, and process documentation for hardware and software systems • Translate complex technical concepts into clear, concise, and user-friendly content for both technical and non-technical audiences • Collaborate with engineers, field staff, and subject matter experts to gather and validate information • Create supporting visuals, diagrams, and illustrations to enhance understanding • Produce internal and external communication materials, including presentations and web content

Content Strategy & Continuous Improvement • Establish and maintain documentation standards, templates, and style guidelines • Organize content using clear information architecture to ensure accessibility and scalability • Continuously review and improve documentation to ensure accuracy, relevance, and usability • Create and maintain revision histories, release notes, and version tracking

Document Control & Content Management • Own and manage document control processes, including version control and approval workflows • Maintain and organize the electronic document management system (SharePoint or equivalent) • Ensure documentation complies with corporate standards and records retention policies • Support audits and ensure documentation integrity across system

Tools & Technologies

Experience With Or Familiarity In • Microsoft SharePoint and Microsoft Office Suite • Documentation tools (e.g., MadCap Flare, Markdown editors, or similar) • Version control systems (e.g., Git) • Diagramming and design tools (e.g., Visio, Adobe Illustrator, or similar)

Required Qualifications • Bachelor’s degree, diploma, or equivalent experience in Technical Writing, Communications, Engineering, or a related field • 5–7+ years of experience in technical writing, preferably in engineering, technology, or industrial environments • Proven ability to translate complex technical information into clear, user-friendly documentation • Experience working with cross-functional teams, including engineering and operations • Strong organizational and project management skills with the ability to manage multiple priorities • Excellent written and verbal communication skills • High attention to detail and commitment to quality • Experience with document control processes and systems

Preferred Qualifications • Experience in the Oil & Gas or industrial sector • Experience documenting integrated hardware and software systems • Familiarity with structured authoring (e.g., DITA, Markdown) • Experience in regulated or safety-critical environments • Advanced Microsoft Word skills in collaborative environments

What Success Looks Like • Documentation is accurate, accessible, and consistently used across the organization • Complex systems and processes are clearly understood by internal and external users • Documentation standards are consistent and scalable • Document control processes are efficient, reliable, and audit-ready

Why Join Beyond • Work on innovative, real-world technology solutions • Collaborate with a highly skilled, cross-functional team • Play a key role in shaping how knowledge is shared across the organization • Opportunities to grow and evolve the documentation function

Who’s B.E.S.T?

Beyond Energy Services and Technology began in Canada in December 2015 and is a Managed Pressure Drilling (MPD) leader with a mission to provide sustainable, innovative, and best-in-class MPD solutions to our customers. Our diverse experience and focus on innovative and inventive technologies allow us to remain on top of our game and reduce our customer's non-productive time, save money, and ensure safe operations. Today, with headquarters in Calgary, Alberta, and in The Woodlands, Texas, our team comprises nearly 300 dedicated employees

Why Beyond?

Beyond is an exciting place to learn and grow both personally and professionally. We pride ourselves on our values and culture

Values

We believe in the importance of keeping people, communities, and the environment safe. We commit and deliver on our promises. We’ve built and continue to build a workplace that empowers equality, diversity, innovation, and belonging. Together we achieve results that allow us to exceed expectations

Culture

We foster a positive and inclusive work environment where everyone feels valued, motivated, and engaged. We achieve this with: • Strong leaders who lead by example and demonstrate integrity • Prioritizing employee development and growth with regular feedback and coaching • Generous benefits to help our team members manage their personal and professional commitments for themselves and their families • Acknowledgment and celebration of your contributions and achievements • Working together to support each other’s success, to create camaraderie and strong collaboration between teams

Beyond is an equal opportunity employer and we encourage all qualified individuals to apply!