Marketing and Administrative Assistant

About

The Marketing and Administrative Assistant supports marketing initiatives while managing administrative tasks to ensure smooth office operations. This role involves coordinating campaigns, maintaining records, and assisting the marketing team with various projects to enhance brand presence and streamline communication.

Responsibilities

• Assist with direct mail and direct mail campaigns with marketing vendor.
• Produces regular E-newsletter using Mail Chimp.
• Communicates with members, Board members, Vendors and prospects.
• Suggests efficiencies in organization practices.
• Promotes excellent customer service.
• Coordinates/schedules virtual meetings, appointments, and events for entire team.
• Provides some technical support for portals, on-line services, posts, etc.
• Works with support services as needed with internet, phones, copier, etc.
• Manage Member files.
• Orders marketing materials and office supplies.
• Respond to customer inquiries and provide administrative support.
• Prepare reports and presentations as needed.
• Maintain database and update contact lists.
• Support social media and digital marketing efforts.
• Uses software such as QuickBooks to do simple data entry and CRMs for entering inquiries and generating reports.

Qualifications

• At least 1 year of experience in administration or office support, and marketing.
• Proficient in Microsoft 365; Open to training on Quickbooks for limited data entry and communication with our accountant.
• Experienced with scheduling and use of Zoom and Teams calls.
• Some familiarity with AI such as Chat GPT and/or Claude and open to learning and using.
• Driver's license and open to driving and supporting lunch and learns and networking and some errands.
• Enjoys working with older adults. Patient, polite, collaborative and customer service oriented.
• Able to lift 25 pounds (supplies).