Marketing Coordinator

Main Purpose of the Job

To provide and deliver exceptional marketing support and service to the Branch Agents and Branch Management through collaboration and alignment with the Regional Marketing structure. The scope of work may include coordinating ad-hoc project outputs ranging from project management, templatized content creation and events. This is an administration heavy position.

Key Responsibilities

• Manage all submission of briefs received from Agents/Managers in the branch for their marketing campaigns
• Liaise with the Agent and Regional Marketing on the execution of briefs and communicating any updates or changes on the brief from the agents and marketing
• Liaise with internal and external stakeholders on timing and deliverables of various projects, ensuring briefs are actioned and content delivered on time
• Ensure delivery of collateral to the various stakeholders on time and in full
• Manage traffic daily on project management software (ClickUp)
• Management of our marketing server, ensuring that folders are organized appropriately
• Managing submissions to the Regional Marketing team for all branch and national publications and media
• Briefing of external email campaigns
• Liaise with Agents to brief content to Regional Marketing for execution of social media campaigns as and when required
• Create digital and print marketing collateral from Lucidpress templates and Alchemy as required. Keep up to date with templates available and communicate to agents
• Liaise with external suppliers when necessary
• Manage accounts with marketing suppliers and ensure timeous payments
• Manage branch signage contracts and renewals, liaise with signage suppliers alongside Branch Managers
• Assist Regional Marketing with any branch marketing events, expos, agent activations or meetings
• Monitor and communicate the progress of each campaign to the agent and Branch Managers
• Manage the collation of property collections and ensure adequate distribution across all channels
• Ad-hoc support to Agents with the creation and printing of templatised brochures and drops, or creating Digital versions
• Any other duties as and when may be required by management that are within the area of your expertise.

Key Competencies

• Project management skills – working with competing deadlines, managing input and sign-off from stakeholders, ensuring that collateral is ready for campaign go-lives
• Process driven – pulling together briefs, chase lists and plans from various sources per campaign and ensure delivery against these on time and in full
• Excellent traffic management skills and the ability to work with designers and additional stakeholders
• The ability to build relationships with internal stakeholders with a willingness to actively support the Agents, Branch Managers and the Regional Marketing team
• Deadline driven with the ability to multi-task, whilst maintaining the quality standards of delivery
• Excellent verbal and written communication skills
• Excellent organisational and administrative skills
• Self-motivated and energetic
• Attention to detail and enhanced accuracy
• Must work well under pressure and easily adapt to change

Education & Experience

• A relevant qualification in Digital and/or Traditional Marketing
• 2+ years of experience in a Co-ordinator role within a Marketing department

Knowledge & Skills Required

• CMS or CRM platform (Email, website) experience is essential
• Experience in software such as WordPress, MS Powerpoint, MS Word, Excel, Outlook, Google Products is essential
• Experience in Adobe and In Design will be an added advantage
• Social & Digital Media experience will be an advantage
• Previous experience working in an Agency environment will be advantageous.