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Marketing Communications (Marcom) Manager

Hyatt

Nigeria · On-site Full-time Mid Level Yesterday

About the role

About Us

Hyatt Regency Lagos, Ikeja is looking for a Marketing Communications (Marcom) Manager to join our pre-opening team. Expected to open 2026, Hyatt Regency Lagos Ikeja combines effortless convenience with timeless elegance, designed with both business and leisure travelers in mind.

Hyatt Regency hotels and resorts are founded on openness, our colleagues consistently serve with open minds and open hearts to deliver unforgettable celebrations, effortless relaxation and notable culinary experiences alongside expert meetings and technology-enabled collaboration.

About The Role

The Marcom Manager is responsible for developing and executing integrated marketing and communication strategies to promote the hotel’s brand, drive revenue, and enhance guest engagement. This role oversees digital marketing, public relations, advertising, and brand positioning in line with Hyatt’s global standards.

Key Responsibilities

  • Develop and implement comprehensive marketing and communications plans aligned with hotel revenue goals
  • Manage brand positioning and ensure compliance with Hyatt brand guidelines
  • Oversee digital marketing channels including website, SEO/SEM, email campaigns, and social media platforms
  • Plan and execute advertising campaigns (online and offline)
  • Manage public relations activities, including media outreach, press releases, and influencer partnerships
  • Coordinate photo shoots, video production, and content creation for promotional use
  • Collaborate with Sales, Events, and Revenue teams to drive business across rooms, F&B, and events
  • Monitor market trends, competitor activities, and customer insights
  • Track campaign performance using analytics tools and optimize strategies accordingly
  • Manage marketing budgets and ensure ROI on campaigns
  • Maintain relationships with agencies, vendors, and media partners

Qualifications

  • Bachelor’s degree in marketing, Communications, Business, or related field
  • 4–7 years of experience in marketing/communications, preferably in hospitality or luxury brands
  • Strong understanding of digital marketing tools (Google Analytics, social media ads, CRM systems)
  • Excellent written and verbal communication skills
  • Creative thinking with strong attention to detail
  • Ability to manage multiple projects and deadlines
  • Experience working with agencies and media partners

Benefits

  • Long term career growth opportunities
  • A motivated and connected team
  • 12 complimentary nights (per year) in other Hyatt properties around the world
  • Colleague rates and discounts
  • A company that truly cares

Discover what’s next. We look forward to hearing and learning from you.

Skills

CRM systemsGoogle AnalyticsSEO/SEMSocial media ads

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