Marketing Lead

About Cornell Tech

Cornell Tech is Cornell University's state-of-the-art campus in New York City that develops leaders and technologies for the AI era through foundational and applied research, graduate education, and new ventures. Located on Roosevelt Island, the growing campus was founded in partnership with the Technion-Israel Institute of Technology and in close collaboration with the NYC Economic Development Corporation after Cornell won a worldwide competition initiated by Mayor Michael R. Bloomberg's administration to create an applied sciences campus in New York City. More than 1,000 Cornell students are now educated annually on the campus, including 700 in Cornell Tech programs. Since opening in 2012, nearly 120 new companies have spun out from startup programs at Cornell Tech, and 95 percent of them are based in New York City. Cornell Tech continues to have a transformative economic impact on the region's tech sector.

Position Summary

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

The Marketing Lead reports to the Executive Director of Communication and Marketing and manages and executes projects to help raise visibility and awareness of Cornell Tech to external audiences. This position involves tracking all communication and marketing department requests to ensure efficient and successful client-facing interaction. The Marketing Lead supports brand stewardship, public relations objectives, and various operational needs of the strategic communications team while working in close coordination with Cornell University peers.

Successful candidates will need to have and display the following competencies as part of this role:

• Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Action oriented: Taking on new opportunities and challenges with a sense of urgency, high energy, and enthusiasm
• Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
• Collaborates: Works cooperatively with others across the organization to achieve shared objectives

This is a full-time, benefits-eligible position. This is a hybrid remote position with onsite location at the Cornell Tech campus in New York City. Flexible work schedules are subject to change. Visa sponsorship is not available.

Essential Functions Include

Project Management Planning and Execution - 60%

• Manage and monitor all incoming requests to the team using the project management system
• Develop project plans/campaigns, including scope of work, timeline, and resources
• Serve as the primary point of contact for internal campus clients and vendors
• Monitor project progress and client expectations and ensure high level of satisfaction through communication and delivery
• Establish deliverables, schedules, and assignments to appropriate team members to ensure project milestones are met
• Maintain comprehensive project documentation on plans and reports
• Schedule Intake meeting with clients
• Direct and lead multimedia crews to ensure continuity with editorial strategy and campus vision
• Support marketing event production

Oversee Direct Digital Campaigns - 20%

• Manage distribution and optimization of paid content across all of Cornell Tech's social media platforms in coordination with other team members
• Lead digital marketing campaigns for campus constituents
• Liaise with campus constituents to develop, track, and report on discrete social media campaigns utilizing best practices including A/B testing and performance data analysis
• Optimize content and publishing schedule based on performance
• Manage social media budget, optimizing spends based on performance

Website and Digital App Management - 10%

• Oversee the development, maintenance, and optimization of Cornell Tech's website
• Maintain the Cornell Tech website on the front and back end to ensure dynamic content stays up-to-date
• Participate in strategic planning related to how dynamic content is distributed across the website
• Prepare analytics reports for dynamic content on the website to report on key metrics, analyzing data to inform strategic decisions on content
• Create robust analytics dashboards in Google Analytics
• Work closely with website vendors on projects, including redesign, feature implementations, technical support, and troubleshooting
• Monitor website performance using analytics tools
• Ensure consistency in design and tone across all web pages

Professional Development - 5%

• Pursue professional development opportunities-conferences, workshops, classes, mentorships- to further master brand and marketing strategies

Other position-related responsibilities - 5%

• Participate in projects or other duties as assigned with occasional work responsibility falling above or below current classification.
• Completion of any university required compliance trainings.

Required Qualifications

• Bachelor's Degree with a focus in journalism, digital media, or communications
• 3+ years of experience