Marketing Manager- DPS Community

About Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Marketing

Job Sub Function

Strategic Marketing

Job Category

Professional

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Marketing Manager- DPS Community located in West Palm Beach, Florida, Raynham, MA, Warsaw, IN, or West Chester, PA.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

The Marketing Manager, DPS Community is responsible for the execution, operation, and scaling of DePuy Synthes’ global peer-to-peer surgeon community as the organization establishes itself as a standalone company. Reporting to the DPS Community Lead, this role translates community strategy into action--owning day-to-day platform operations, program execution, communications, data integrity, and cross-functional coordination.

This role sits at the intersection of marketing operations, digital platforms, and community engagement. It is accountable for delivering high-quality, scalable community experiences across orthopaedic specialties, business units, and geographies while partnering closely with marketing, clinical, education, sales, and digital teams.

This is not a maintain-the-status-quo role. As DePuy Synthes builds its independent digital ecosystem and brand presence, the Marketing Manager will help evolve the surgeon community from a regionally focused platform into a globally integrated, cross-platform engagement channel--driving adoption, engagement, and measurable impact. This role is supported by platform vendors, agency partners, and cross-functional digital and analytics teams, enabling the Marketing Manager to focus on execution excellence, integration, and scale.

Responsibilities

Community Platform Operations & Execution

• Serve as the Business Product Owner for the DPS peer-to-peer community platform, owning day-to-day operations, platform requirements, and member experience while partnering with the DPS Community Lead on strategic direction and roadmap prioritization.
• Execute community initiatives including global webinars, in-person engagements, and content programming in partnership with the DPS Community Lead & cross-functional partners.
• Support cross-platform and cross-market expansion of community capabilities, ensuring consistent execution and quality as the community scales to new business units and geographies.
• Manage relationships with credentialed Key Opinion Leaders (KOLs) and collaborate with clinical teams to generate business insights and drive engagement within the community.
• Partner with the DPS Community Lead to identify and implement platform enhancements, new features, and workflow improvements that support the evolving community strategy.

Data Management & Reporting

• Own community data integrity, ensuring clean, accurate data flow between community platforms and enterprise data management tools.
• Build and maintain community performance metrics, dashboards, and reporting to track engagement, growth, and impact across markets and business units.
• Analyze community data to surface insights, identify trends, and inform recommendations that the DPS Community Lead can incorporate into strategic planning.
• Partner with the broader Digital Experience team to ensure community data is integrated with enterprise analytics and customer data initiatives.

Communications & Content

• Lead the development and distribution of community communications, including newsletters, member updates, and engagement campaigns across business units and regions.
• Support FSO internal communications related to the community to drive field awareness, execution, and achievement of KPIs.
• Collaborate with surgeons, clinical teams, and business unit marketing on content development --including clinical materials, case studies, and testimonials -- to fuel community engagement.
• Partner within the Digital Experience team to ensure community content is delivered efficiently through standardized workflows.

Stakeholder Coordination & Cross-Functional Partnership

• Partner across business unit marketing, clinical content, professional education, corporate communications, and field sales to align community execution with broader organizational priorities.
• Contribute to governance committee activities to ensure community programs meet strategic, compliance, and regulatory standards.
• Support the DPS Community Lead in socializing community value, driving adoption across business units, and onboarding new stakeholders and markets.
• Coordinate with regional and OUS marketing teams to adapt community programs for local market needs while maintaining global consistency.

Strategic Impact

This Role Will Directly Contribute To

• Scaling the DePuy Synthes surgeon community into a global, cross-specialty peer-to-peer engagement channel
• Strengthening surgeon relationships and KOL engagement across all orthopaedic business units
• Driving measurable community growth, engagement, and retention across markets
• Enabling data-driven community insights that inform broader commercial and clinical strategies
• Supporting the establishment of DePuy Synthes' digital brand presence and surgeon engagement model as a standalone company

Key Stakeholders

Internal

• DPS Community Lead
• Business Unit Marketing teams
• Clinical Content & Professional Education
• Medical Affairs
• Corporate Communications
• Digital Content Ops
• Marketing Automation & other Digital Channel Owners
• Field Sales Organizations
• Regional & OUS Marketing Teams
• Regulatory, Compliance, & Legal

External

• Community platform vendor
• Digital agency partners
• Creative and production agencies

Required Experience & Qualifications

• Bachelor's degree required in Marketing, Communications, Life Sciences, or a related field
• 5–8+ years of experience in marketing, community management, or digital engagement roles, or siimiliar including experience partnering closely with Professional Education and/or Clinical Sales teams
• Demonstrated experience in MedTech, pharmaceutical, healthcare, or other regulated industries
• Experience coordinating with healthcare professionals and translating clinical content into engaging marketing materials and community programming
• Experience managing digital platforms and data workflows, with strong data literacy and attention to data integrity
• Strong project management skills with the ability to manage multiple initiatives simultaneously across stakeholders and markets
• Excellent written and verbal communication skills with the ability to tailor messages for diverse stakeholder audiences
• Proactive collaborator who can partner effectively across functions without direct authority
• Comfort operating in ambiguity and evolving organizational environments

Preferred

• Master's degree preferred
• Experience with peer-to-peer community platforms and engagement strategies
• Familiarity with marketing automation platforms and CRM/customer data tools
• Experience supporting global or multi-market programs with localization considerations
• Background in orthopedics, surgical technology, or medical devices
• Experience with webinar and virtual event platforms
• Demonstrated experience scaling a community or engagement program across business units or geographies

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center or contact AskGS to be directed to your accommodation resource.

Required Skills

• Brand Marketing
• Brand Positioning Strategy
• Business Alignment
• Business Storytelling
• Business Valuations
• Cross-Functional Collaboration
• Customer Intelligence
• Data Analysis
• Data-Driven Decision Making
• Digital Strategy
• Execution Focus
• Financial Analysis
• Go-to-Market Strategies
• Industry Analysis
• Market Research
• Negotiation
• Problem Solving
• Process Improvements
• Product Development Lifecycle
• Product Improvements
• Product Portfolio Management
• Product Strategies
• Strategic Thinking
• Tactical Planning
• Technical Credibility

Salary Information

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description For Pay Transparency

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Benefits

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year