Marketing Manager — Pet Care Growth Brand

About the Company

Our client is a premium pet care company focused on providing safe, trusted, and high-quality experiences for both dogs and their owners.

Their mission is centered around exceptional pet care, strong customer relationships, and building a community-driven brand that pet owners genuinely connect with and trust.

The company is currently entering an exciting growth phase, with multiple future locations and franchise expansion plans already underway. Leadership strongly believes that authentic storytelling, local community engagement, and memorable customer experiences will be major drivers of long-term success.

The Opportunity

We’re looking for a highly organized, creative, and execution-focused Marketing Manager to help drive:

• New customer acquisition
• Brand awareness
• Community engagement
• Customer retention
• Repeat bookings and loyalty

You’ll work directly with leadership to execute campaigns, create engaging content, coordinate events, strengthen local partnerships, and help build scalable marketing systems that can grow alongside the business.

This is an ideal opportunity for someone who enjoys wearing multiple hats, thrives in fast-paced environments, and wants to see the direct impact of their work on company growth.

What You’ll Own

Community & Event Marketing

• Plan and execute local events, partnerships, workshops, open houses, and community activations
• Coordinate logistics, vendors, promotions, and follow-up communications
• Build relationships with local businesses, pet-focused partners, and community organizations
• Track event performance, lead generation, customer bookings, and ROI

Social Media & Content Creation

• Own and manage social media across Instagram, Facebook, TikTok, and other platforms
• Create engaging photo/video content featuring dogs, customer stories, behind-the-scenes moments, and services
• Develop and maintain strategic content calendars
• Engage with followers and grow online community presence
• Stay on top of social trends and platform growth opportunities

Email Marketing & CRM

• Build promotional campaigns, newsletters, and customer lifecycle flows
• Segment audiences for stronger engagement and conversion
• Monitor email performance and optimize campaigns based on results
• Support CRM organization and customer communication initiatives

Campaign Execution & Brand Growth

• Support promotions across daycare, boarding, grooming, training, and retail services
• Collaborate closely with operations and leadership teams
• Maintain a polished, premium, and consistent brand experience
• Assist with basic creative design work using Canva or similar tools

What Success Looks Like

You’ll help drive measurable business growth through:

• Increased customer leads and bookings
• Higher customer retention and repeat visits
• Growing local brand awareness
• Successful events and partnerships
• Strong-performing social media and email campaigns
• Increased engagement that converts into revenue

What We’re Looking For

Experience

• 2–5 years of marketing experience
• Experience in service-based, hospitality, wellness, lifestyle, retail, or local business marketing preferred
• Strong social media management and content creation experience
• Familiarity with email marketing platforms like Mailchimp, Klaviyo, or similar
• Event marketing or community activation experience is a major plus

Skills

• Strong project management and organizational skills
• Eye for branding, aesthetics, and high-quality visual storytelling
• Comfortable creating content and basic graphics
• Ability to analyze marketing performance metrics
• Understanding of direct-response marketing principles and conversion-focused campaigns
• Strong written communication and copywriting abilities

Traits

• Self-starter who takes initiative
• Creative but highly organized
• Hands-on and execution-oriented
• Collaborative and team-focused
• Passionate about building customer relationships and community
• Love for dogs and the pet industry is a huge plus

Compensation & Benefits

• Base Salary: $60,000–$70,000
• Performance-based bonus opportunities
• PTO
• Employee pet perks and service discounts
• Significant growth opportunity as the company expands

Why This Role Stands Out

• Direct access to leadership
• High-impact role with visibility across the organization
• Opportunity to help build scalable marketing systems from the ground up
• Creative freedom and ownership
• Fun, fast-growing, community-driven business
• Opportunity to grow alongside an expanding brand