Marketing Manager - Studio Plus

About EY

At EY, we are dedicated to helping you confidently shape your future while succeeding in a globally connected powerhouse of diverse teams. Join us in our mission to build a better working world.

Role Overview

We seek a seasoned Marketing Manager to lead transformative customer programs, guiding clients from vision to execution. Your role will be pivotal in strategy development, designing future-state experiences, and directing cross‑functional teams to achieve impactful business results. The ideal candidate will have extensive experience in formulating transformation strategies and roadmaps, all while mentoring teams and overseeing project delivery.

The right candidate should possess a strong background in customer transformation, digital solutions, and consulting leadership, as well as a curiosity about how emerging technologies—like data, automation, and AI—are reshaping customer and marketing operations. While you don't need to be an AI expert, a genuine interest in integrating these advancements into customer initiatives is essential. This role is crucial to expanding our marketing practice and ensuring exceptional execution that promotes speed, consistency, and measurable outcomes.

Key Responsibilities

• Marketing Transformation Leadership: Establish and drive the transformation vision and roadmap for marketing strategy, operational models, and execution for significant clients.
• Team Leadership: Motivate and guide a diverse global team of strategists, martech/data specialists, journey and CRM practitioners, and marketing operations experts in an AI‑enabled collaborative setting.
• End‑to‑End Transformation Delivery: Manage the design and implementation of scalable marketing workflows, including planning, governance, and AI‑enhanced content and campaign operations across digital channels.
• Client Partnership: Act as a trusted advisor to client marketing, digital, and customer experience leaders, aligning stakeholders and driving impactful decisions.
• Practice Growth: Play a significant role in building our marketing transformation capabilities, shaping team culture, attracting top talent, and developing new offerings.
• Innovation & Enablement: Adopt AI‑driven marketing tools and methodologies to improve speed‑to‑market, personalization, experimentation, and performance management while enhancing client skills.
• Measurement & Quality: Create KPI frameworks and value tracking systems to ensure delivery enhances effectiveness and efficiency, maintaining high standards for customer experience and brand consistency.

Qualifications

• Bachelor's degree in marketing, communications, design, or a related field; advanced degree is a plus.
• 7+ years of experience in marketing or customer experience consulting roles.
• Proven track record in leading marketing strategy and execution programs or customer‑facing transformation projects from start to finish.
• Expertise in marketing strategy, performance marketing, operational modeling, martech, CRM, and campaign development across various channels.
• Experience managing large global teams in hybrid or distributed environments.
• Demonstrated ability to balance strategic oversight with hands‑on guidance.
• Outstanding communication, storytelling, and problem‑solving skills, with a strong client‑facing presence that influences senior stakeholders.
• Passion for mentoring and nurturing marketing talent.
• Curiosity and/or experience in AI‑driven marketing.
• Willingness to travel and work beyond standard hours as needed.
• Reliable transportation to and from the EY office and client sites; a driver's license is strongly encouraged.

What We Offer

• Lead transformative customer initiatives focused on strategy, experience, and delivery.
• Work closely with senior clients to navigate the evolving technological landscape.
• Enhance your skills while focusing on practical, outcome‑driven consulting.
• Grow as a leader in a rapidly evolving customer landscape.
• Experience a collaborative culture that values creativity, innovation, and client impact.
• Access to cutting‑edge AI and digital marketing tools to broaden your creative capabilities.

Application Information

Join us in shaping your future with confidence; apply today.
We accept applications for this position on an ongoing basis. EY upholds high ethical standards and integrity among its employees and expects all candidates to exemplify these qualities.

Equal Employment Opportunity

EY is focused on creating new value for clients, people, society, and the planet, while fostering trust in capital markets. Empowered by data, AI, and advanced technology, our teams assist clients in shaping the future with confidence and developing solutions for today's pressing challenges.

EY provides equal employment opportunities without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities, throughout the application process.

EY | Building a better working world