Marketing Operations Coordinator

About Crucible

This isn’t one of those “junior” roles where you sit on the sidelines. At Crucible, you’ll be part of a team we’ve already hired into multiple times — and the people we’ve placed there are thriving. It’s a stable, well-run business with clear processes, good people, and a proper support system in place.

You’ll be in the middle of it all — coordinating projects, managing workloads, and keeping delivery on track. It’s hands-on, and you’ll learn quickly because you’re actually involved. If you’re looking for a step up, more ownership, and a team that will help you figure things out as you go — this is a really solid opportunity.

The Role

What you’ll own:

Scheduling & Resource Management

• Own weekly scheduling across delivery teams
• Allocate work across WordPress, SEO and paid media functions
• Manage priorities and workloads
• Ensure the right people are working on the right tasks

WordPress Project Coordination

• Coordinate all WordPress support and build work
• Manage ticket flow and project timelines
• Liaise with developers to ensure progress is maintained
• Follow up on blockers and overdue items
• Help keep multiple projects moving simultaneously

Internal Meetings & Team Management

• Attend internal team meetings and stand-ups
• Capture actions and next steps
• Hold team members accountable to agreed deadlines
• Ensure communication flows clearly across the business

Time Tracking & Reporting

• Collect and review weekly time reports
• Track utilisation across the team
• Highlight undercapacity or bottlenecks
• Support better resource planning over time

Estimation & Delivery Support

• Assist with basic project estimations
• Help forecast capacity for new work
• Support smoother handover from sales into delivery

Systems & Process Improvement

• Maintain ClickUp / project management systems
• Improve workflows where opportunities exist
• Bring structure and consistency to internal operations

The Person

Who we’re looking for:

• 1–3 years experience in operations, project coordination or agency support
• Experience using project management tools such as ClickUp, Trello, Asana or Monday
• Strong written communication skills
• Confidence working with multiple deadlines and stakeholders
• Technical confidence / willingness to learn WordPress

Nice to have:

• Agency background
• Exposure to WordPress projects
• Understanding of SEO or digital marketing workflows

Benefits Through Marketing Pros

• Remote-First, Flexible Work Model
• Global Visibility
• Your Own South African Talent Partner
• Full-time South African Employment Contract
• HR, Payroll & Taxes are taken care of!

About Marketing Pros

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