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Med spa marketing: customer success manager (retention-focused)

Medspa Patients

South Africa · Hybrid Full-time 1w ago
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About the role

About

A specialized marketing agency is seeking a Customer Success Manager to manage and retain 25-30 med-spa clients. This role demands a solution-oriented individual with over a year of agency experience, a proven track record in client retention, and the ability to maintain strong client relationships.

Responsibilities

  • Conducting regular check-ins
  • Resolving issues
  • Identifying at-risk clients

Requirements

  • Over a year of agency experience
  • Proven track record in client retention
  • Ability to maintain strong client relationships
  • Solution-oriented mindset

Compensation & Perks

  • Flexible schedules
  • Competitive compensation package based on performance

Requirements

  • Over a year of agency experience
  • Proven track record in client retention
  • Ability to maintain strong client relationships

Responsibilities

  • Conducting regular check-ins
  • Resolving issues
  • Identifying at-risk clients

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