Microsoft Teams Engineer – Tenant Migration (Quest Tool)

Job Description

• Provide administration and operational support for Microsoft Teams during tenant‑to‑tenant migration.
• Plan and execute Teams migrations using Quest On Demand Migration tools.
• Migrate Teams structure, channels, memberships, and associated SharePoint content.
• Coordinate migration waves with business stakeholders and site owners.
• Validate Teams functionality post‑migration, including chat, meetings, and files.
• Manage Teams policies, configurations, and governance in the target tenant.
• Support Teams Enterprise Voice features where applicable.
• Troubleshoot migration‑related issues and user access concerns.
• Monitor Quest migration jobs and resolve failures or exceptions.
• Work closely with Exchange and SharePoint SMEs to manage dependencies.
• Communicate migration schedules, impacts, and status updates to users.
• Ensure minimal business disruption during migration activities.
• Maintain migration documentation, runbooks, and issue logs.
• Engage Microsoft or Quest support as needed for escalations.
• Support post‑migration stabilization and adoption efforts.