Mid-Market AE
YOVU Office Phone
About the role
About YOVU
YOVUOffice Phone is a leading Canadian business communications provider. Since 2011, we have helped organizations modernize their voice infrastructure. YOVU is not just a voip telecom provider; we are a Business Intelligence and Risk Management platform for the modern insurance brokerage. Since 2011, we have helped organizations modernize their communications infrastructure. Today, we are leading the charge in Insurance-Specific Conversational AI.
Our proprietary technology turns voice data into a strategic asset. We solve the two most expensive problems in a brokerage: Unprotected Liability (E&O) and Process Inefficiency. By automating documentation and extracting insights from every call, we help brokerages scale without adding headcount.
The Role: Solution Consultant
We are seeking a Mid-Market Account Executive who excels at Outcome-Based Selling. You won't be selling "phone lines"; you will be selling a transformation in how a brokerage operates. You will target organizations with 50–400 employees, engaging directly with Principals and Operations leaders to solve their most pressing business bottlenecks.
What You’ll Do: Business Case & Value Mapping
- Full-Cycle Strategic Sales: Own the journey from initial introduction to long-term partnership.
- Economic Value Mapping: Move beyond features to build a comprehensive Business Case. You will quantify the "Cost of Inaction" for prospects—calculating the dollar value of broker time lost to manual notes and the potential cost of an undocumented E&O claim.
- Consultative Discovery: Use diagnostic sales techniques to uncover deep-seated operational friction. You don't ask what they want; you find out where their profit is leaking.
- Champion Building & Multi-Threading: Navigate the "Power Map" of a brokerage. You will align the Principal on ROI, the Operations Manager on workflow ease, and the IT Lead on security and integration.
- Mutual Action Plan (MAP) Orchestration: Act as a consultant-lead project manager for the buying process, ensuring all stakeholders are aligned on the path to value realization.
- AI Strategy Advocacy: Educate traditional leaders on how Conversational AI creates a competitive advantage, specifically through automated CRM updates and real-time compliance tracking.
What We’re Looking For
- 5–7+ Years of Consultative B2B Sales: Proven experience in Mid-Market deals where the "Product" is secondary to the "Business Transformation."
- Advanced Financial Literacy: You are comfortable building an ROI model in a spreadsheet and presenting it to a CFO or Principal.
- Solution-First Mindset: You have mastered a methodology (e.g., Challenger, Gap Selling, or Sandler) that prioritizes solving a business problem over pitching a product.
- Storytelling & Vision: The ability to take complex AI technology and weave it into a narrative of "The Modern Brokerage."
- Process Rigor: High CRM discipline and a "Manager of the Business" mentality. You know your numbers, your conversion rates, and your path to quota.
Bonus Experience
- Vertical Expertise: Deep understanding of the Insurance or Financial Services landscape.
- Technical Integration: Experience discussing how voice/AI data flows into Agency Management Systems (AMS) like Applied Epic or Vertafore to create a "Single Source of Truth."
Compensation & Benefits
- Base Salary: $85,000 – $105,000 (CAD)
- On-Target Earnings (OTE): $170,000
- Uncapped Commission: Significant accelerators for over-performance.
- Location: (Hybrid) Driving distance to London, Ontario for Monthly meetings.
Requirements
- Proven experience in Mid-Market deals where the "Product" is secondary to the "Business Transformation."
- You are comfortable building an ROI model in a spreadsheet and presenting it to a CFO or Principal.
- You have mastered a methodology (e.g., Challenger, Gap Selling, or Sandler) that prioritizes solving a business problem over pitching a product.
- The ability to take complex AI technology and weave it into a narrative of "The Modern Brokerage."
- High CRM discipline and a "Manager of the Business" mentality.
Responsibilities
- Own the journey from initial introduction to long-term partnership.
- Move beyond features to build a comprehensive Business Case.
- Use diagnostic sales techniques to uncover deep-seated operational friction.
- Navigate the "Power Map" of a brokerage.
- Act as a consultant-lead project manager for the buying process, ensuring all stakeholders are aligned on the path to value realization.
- Educate traditional leaders on how Conversational AI creates a competitive advantage, specifically through automated CRM updates and real-time compliance tracking.
Skills
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