Integration Business Analyst

Position Overview

We're looking for an Integration Business Analyst who loves bringing clarity to complex systems and improving the way data moves across the enterprise. You'll help define scope, map business processes, gather and translate requirements, and manage work in Azure DevOps. A strong emphasis on integration is key, ideally with Dell Boomi, though experience with any middleware or iPaaS platform works. Experience with Microsoft Dynamics 365 FO or CE is a nice bonus.

What You Bring

• Experience as a Business Analyst or Integration Analyst supporting enterprise systems
• Strong understanding of integration concepts: APIs, middleware, ETL, orchestration, data mapping, error handling
• Experience with Dell Boomi or any middleware/iPaaS (Mulesoft, Azure Integration Services, Jitterbit, SnapLogic, etc.)
• Experience with Azure DevOps for requirements, sprint tracking, and documentation
• Ability to create clear process maps (Visio, Lucidchart, Miro)
• Excellent communication and the ability to translate between business and technical audiences
• Bonus: Experience with Microsoft Dynamics 365 FO or CE

Skills

Business Analysis Requirements

• Partner with business stakeholders to understand current and future state processes.
• Ability to partner with internal dev groups to make complex integrations become reality.
• Ability to test scope integration frameworks for viability production go-live effectiveness.
• Lead requirements gathering sessions and translate needs into clear actionable stories and acceptance criteria.
• Convert complex integration needs into well-defined functional and technical requirements.

Integration Focus

• Support integration analysis across ERP, CRM, manufacturing, e-commerce, logistics, and other enterprise systems.
• Collaborate with integration developers and architects to validate solution design, data flows, and mapping.
• Understand and troubleshoot data challenges across APIs, middleware, and downstream systems.
• Work within Dell Boomi or similar middleware platforms to support testing, validation, and refinement.

Process Mapping Documentation

• Create high-quality process maps, data flow diagrams, and integration documentation.
• Maintain a living knowledge base of system touchpoints, dependencies, and integration patterns.

Project ADO Management

• Track work in Azure DevOps ensuring stories, tasks, and bugs are updated and clearly documented.
• Help define scope and maintain alignment between business partners and technical teams.
• Support sprint planning, backlog refinement, and testing coordination.

Testing Validation

• Develop test plans and scripts for integrations and process changes.
• Coordinate UAT, troubleshoot issues, and ensure solutions meet business expectations.

Mandatory Skills: Business Process Design, Mapping