National Account Manager (Bilingual & Remote)

About

Waste Solutions Canada is one of the largest independent management companies for waste and recycling services in Canada. For the past six consecutive years, we’ve been recognized each year on the Globe and Mail’s Fastest Growing Companies in Canada list. We’ve also been Great Place to Work® certified for five consecutive years, and in 2025, we received the recognition of being one of the Best Workplaces for Mental Wellness and Inclusion in Canada.

We are a leader in innovative smart waste technology and value‑added solutions from coast to coast. As we continue our growth trajectory, we are seeking a dynamic, passionate, and driven individual to join our team as a National Account Manager.

Salary: $55k‑$60k plus uncapped commission
Position Type: Current Vacancy

Job Summary

The National Account Manager is the primary point of contact for National and Major Accounts consisting of clients with multiple locations across several provinces. This role works closely with both corporate stakeholders (operations, procurement, sustainability) and site‑level leadership (Environmental Services Managers and Executive Directors) to ensure both strategic oversight and day‑to‑day service delivery are effectively managed. Fluency in spoken and written Canadian French is required for this role.

Responsibilities

• Build and maintain strong client relationships
• Act as main contact for key accounts
• Handle client issues quickly and keep satisfaction high
• Identify opportunities to grow services with existing clients
• Support onboarding of new locations/accounts
• Help meet sales and revenue targets
• Regularly check in with clients on needs
• Collaborate with internal teams (finance, ops, sustainability)
• Support planning and client solutions
• Assist with contract negotiation and management
• Resolve day‑to‑day service issues
• Coordinate with teams to keep operations smooth
• Travel as needed (Ottawa & Quebec)

Requirements

Education & Experience

• Industry experience in waste management is an asset.
• Experience managing national accounts or large multi‑site clients is considered an asset.

Skills & Knowledge

• Strong understanding of the waste management industry or comparable account management experience
• Must be fluent in written and verbal Canadian French.
• Proficiency with Microsoft Office Suite (Outlook, Excel, etc.).
• Experience with CRM platforms considered an asset.
• Strong relationship management, negotiation, and communication skills.
• Excellent time management, organization, and problem‑solving abilities.

Benefits

• Remote Work: Discover the flexibility of remote work with us.
• Team Camaraderie and Company Culture: Enjoy a supportive team environment and positive company culture.
• Competitive Compensation: Receive a competitive base salary and commission plan.
• Practical Benefits: Vehicle allowance, mileage reimbursement, and cellphone reimbursement.
• Benefits and Retirement: Choose from one of our Benefits Plans and RRSP matching options.
• Perks: Company events, volunteer hours, birthday day off, wellness benefit, and other perks.

Waste Solutions Canada is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.