Network Analyst II

About

The Network Analyst II will work in a Customs & Border Protection's (CBP) Enterprise Network Architecture & Engineering support services contract (ENAESS), focused on Wireless Network deployments and maintenance.

Responsibilities

• Assist various departments to maintain network security and configure remote routers and provide engineering support.
• Analyze and recommend solutions, upgrades services to streamline process and recommend improvements.
• Maintain hardware and software for network perform troubleshoot and assist in the installation and upgrade of Router and switch IOS to a baseline.
• Install and maintain data and voice circuits through routers, switches, and Wide Area Network devices.
• Understanding the Customer mission to assist with engineering requirements.
• Analyze and perform troubleshoot on Local Area Network cabling and Wide Area Network wired and wireless.
• Configure routers and switches to support Voice Over IP and VTC devices and ensure customer availability for various networks.
• Administer and prepare program for IP addresses, develop network resources and train support personnel to provide Tier I support to end users.
• Engineer and/or Monitor all Information Assurance policies and enforce compliance to all network security policies.
• Coordinate with various teams for disaster planning and perform network backup and monitor recovery processes.
• Manage and document network systems, operational procedures and monitor hardware inventory for network.
• Participate in network on-call support on rotational basis.
• Ensure and provide effective customer service to in-unit managers and customers.

Requirements

Eligibility/Clearance Requirements

• Must be a U.S. Citizen with an active clearance.
• Must be able to provide proof of U.S. Citizenship in order to be able to qualify for a Customs & Border Protection (CBP) clearance.

Clearance Preference

• CBP Full BI - 1st priority
• Any DHS badge + DoD Top Secret - 2nd choice
• DoD Top Secret + willingness to get CBP clearance - 3rd choice

Certification Requirement

• None

Education, Skill, and Experience Requirements

• Bachelor's in Information Technology, Computer Science or related degree; Without a degree a H.S. Diploma required and 4 additional years of relevant work experience:
• 6-7 yrs of LAN and WAN experience
• Experience supporting computer network installation, maintenance and support
• Flexible - The environment is highly dynamic and mission critical
• Good written communication, interpersonal, problem-solving, analytical, mathematical, and organizational skills.
• Attention to detail