Network Specialist (DBN)

About DataFin

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.

Requirements

Qualifications:

• Matric / Grade 12 (Compulsory)
• Tertiary IT qualification
• FortiGate/Sophos/Cisco Voice Certification or equivalent
• CCNA/CCNP or equivalent
• HPE Aruba Networking and Huawei Certification

Experience/Skills:

• 5 years’ experience with wireless solutions and support
• HPE Aruba Networking
• Delivering Network Security Services in a customer-facing environment
• FortiGate, Sophos and Cisco Voice experience
• ITIL v3 Foundation minimum

Attributes:

• Communication and interpersonal skills
• Self-awareness and self-management
• Conflict Management and collaboration
• Coaching and developing others

Responsibilities

• Implementation, maintenance, monitoring, and management of networking infrastructure and capability (hardware and software solutions).
• Analyse and solve common and complex network problems through reasoning, troubleshooting, and innovative thinking.
• Develop and maintain professional working relationships with clients and client end-users in support of the Service Delivery Manager.
• Liaise with 3rd party vendors to resolve escalated incidents, problems, and queries.
• Maintain service and quality levels in accordance with company business standards, processes, and procedures.
• Create and update documentation related to installation procedures and troubleshooting of network incidents.
• Communicate (orally or in writing) feedback and technical information to all levels of end-users and customer IT management.
• Punctual, disciplined, and dedicated to effectively executing job requirements while adhering to internal and external HR and IT policies.

Package & Remuneration

Negotiable