Network Tools Analyst/Specialist

Role Summary

Responsible for the design, administration, change implementation, and incident resolution of enterprise DNS, DHCP, and IP Address Management (DDI) services using BlueCat and Akamai platforms. The role ensures high availability, secure name resolution, and compliant DNS operations across on‑premises, cloud, and internet‑facing environments.

Key Responsibilities

BlueCat DDI (BAM & BDDS)

• Administer and support BlueCat DNS, DHCP, and IPAM platforms across corporate and cloud environments
• Create, maintain, and govern:
  • DNS zones, sub‑zones, views, and resource records
  • DHCP scopes and IP address allocations
• Plan, deploy, and validate DNS changes on targeted BDDS instances , ensuring no unintended global impact
• Configure and support:
  • DNS forwarding
  • View‑based resolution
  • Inheritance and precedence behavior
• Perform advanced troubleshooting, including:
  • DNS cache validation
  • Query analysis
  • Log review and packet capture analysis
• Ensure DNS configurations align with security, availability, and compliance standards

Akamai DNS

• Create and manage DNS records on Akamai , including:
  • Zone onboarding
  • CNAME creation
  • Production and staging promotions
• Coordinate DNS changes and data consistency between:
  • Akamai
  • BlueCat IPAM
  • SDM
  • PCB DNS
• Support Akamai‑related:
  • DNS cutovers
  • Rollbacks
  • Post‑change validation activities
• Partner with application, firewall, and infrastructure teams for Akamai onboarding and ongoing updates

Secondary Skills

• Cisco Routing & Switching
• Understanding of core routing and switching concepts to support DNS‑related network troubleshooting

Good to Have

Cisco DNA Center (DNAC)

• Network device management
• Firmware upgrades and lifecycle management
• Dashboard and report creation

Entuity

• Configuration of monitoring parameters
• Network device management
• Firmware upgrade coordination
• Dashboard and operational report creation

Professional Strengths Highlighted

• Strong experience supporting enterprise‑scale DNS/DDI environments
• High attention to change governance and impact control
• Proven ability to troubleshoot complex DNS incidents , including P1 / Sev‑1 scenarios
• Effective cross‑team collaboration in onshore-offshore models

Primary Skills

• Bluecat DDI
• Akamai DNS

Secondary Skills

• Cisco Routing & Switching

Compensation

We are offering an annual salary of $77,500 to 91,000

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you an outstanding applicant and help us see how you'd be helpful to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an Work from office role with No Hybrid options in a client office based in Brampton, Ontario . Remote is not allowed

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.