(Nigeria)Sales and After-sales Technical Engineer

Job Description

• Develop and manage distributors for household energy storage systems via digital channels, providing product training, sales enablement tools, and end‑to‑end order support.
• Collaborate with technical teams to customize product solutions (e.g., off‑grid/hybrid configurations) based on regional energy needs.
• Lead remote engagement with clients, including technical proposal review, contract negotiation, and post‑sales issue resolution.
• Work cross‑functionally to optimize customer journey metrics (e.g., on‑time delivery rate, NPS).
• Complete other tasks arranged by the leadership.

Requirements

• Honesty, integrity, loyalty (no slacking, no speculation, honest and trustworthy)
• Result‑orientated
• Strong learning ability, good at thinking and summing up
• Strong communication skills, able to think differently (able to speak English)
• Hard‑working and stress‑resistant
• Strong customer service awareness; not only efficient and timely handling of issues, but also making customers feel happy
• Certain degree of hands‑on ability
• Able to travel