Project Manager

About

Avyanna Technologies is a certified 8(a), WOSB, and EDWOSB firm delivering mission‑critical IT and operational support services to federal agencies. We combine a small business mindset with enterprise‑level capabilities to deliver high‑impact solutions.

Key Responsibilities

• Serve as primary liaison with Government stakeholders
• Oversee call center operations, staffing, and performance
• Manage service delivery, SLAs, and quality standards
• Lead reporting efforts (monthly and ad hoc)
• Coordinate staffing and resource planning
• Manage risks, escalations, and operational improvements
• Ensure compliance with federal requirements

Required Qualifications

• 8+ years of program/project management experience
• Experience managing call center or service desk operations
• Experience supporting federal contracts preferred
• Strong leadership and communication skills

Location Requirement

• On‑site at NIH facilities in Bethesda, MD

Work Authorization

• Candidates must be U.S. Citizens. Avyanna Technologies does not sponsor work visas.
• Must be able to obtain a Public Trust Clearance.

Salary Range (Bethesda, MD / DC Area)

• $95,000 – $125,000
• The Avyanna Technologies pay range is a general guideline only and not a guarantee of compensation. Final offers are based on experience, education, and qualifications.

Benefits

• Health coverage
• Retirement plans
• Paid time off
• Professional development opportunities
• Additional employee perks

The requisition is for an upcoming award expected June 2026.