Onboarding & People Program Manager

About Pigment

Pigment is the AI‑powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature‑rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, we are one of the fastest‑growing SaaS companies globally, serving industry leaders such as Unilever, Snowflake, Siemens, and DPD. With 500+ employees across Paris, London, New York, San Francisco, and Toronto, we have raised nearly $400 M and were named a Visionary in the 2024 Gartner® Magic Quadrant for Financial Planning Software.

Role: Onboarding & People Program Manager

We are looking for an Onboarding & People Program Manager who will own, animate, and continuously design the end‑to‑end onboarding experience at Pigment as well as our internal learning programs. This role sits at the intersection of program management, learning design, and employee experience.

What You’ll Do

• Own Pigment’s onboarding program (POP)

  • Run and animate the end‑to‑end onboarding experience for all new hires globally
  • Ensure every new joiner quickly understands our product, culture, and how to be effective here
  • Build, maintain, and iterate a clear onboarding journey across the first week, month, and 90 days

• Create an exceptional new hire experience

  • Deliver a warm, thoughtful, and structured onboarding experience without overwhelming new hires
  • Facilitate onboarding sessions, welcome presentations, and orientation programs
  • Continuously gather feedback and iterate the experience
  • Work closely with stakeholders across the business to ensure content is meaningful and relevant

• Run baseline learning programs & drive engagement

  • Own and animate the company‑wide L&D calendar—including recurring programs, speaker series, and learning events
  • Drive learner participation and track completion rates across baseline programs
  • Ensure all Pigmenaut‑led onboarding sessions are organized, facilitated, and that all content is updated
  • Experiment with AI‑driven learning and automation to scale internal training
  • Develop targeted programs that support ongoing growth across teams
  • Analyse internal learning data and build reporting dashboards

• Own French regulatory training obligations

  • Design, document, and submit Pigment’s Plan de développement des compétences in line with legal deadlines
  • Manage OPCO declarations and actively recover training budget on behalf of the company
  • Promote the use of CPF (Compte Personnel de Formation) and track obligations
  • Partner with Finance and Legal to ensure compliance and accurate budget reporting
  • Stay current on evolutions in French labour law affecting training obligations

• Build the internal knowledge and enablement system

  • Create and maintain onboarding materials, documentation, guides, and playbooks
  • Keep onboarding content continuously updated as the company evolves
  • Build scalable enablement assets: videos, decks, learning modules, AI‑driven resources

• Partner across the company

  • Collaborate with the People Team, Revenue Enablement Team, leaders, etc.
  • Translate technical topics into engaging learning experiences
  • Work with managers to help them onboard their teams effectively
  • Coach and build role‑specific onboarding tracks with managers

Who You Are

• Program builder mentality

  • Passion for building systems, frameworks, and programs from scratch and iterating them
  • Highly organized, able to prioritize and manage complex projects
  • Strategic thinker who understands which problems need solving
  • Knowledge of key areas of the employee lifecycle and their interactions

• French L&D regulatory fluency

  • Working understanding of the Plan de développement des compétences, OPCO funding mechanisms, and CPF obligations
  • Ability to navigate compliance without creating bureaucratic drag

• Hospitality mindset

  • Deep care for the experience people have when joining a company
  • Ability to create thoughtful, human moments that differentiate us from other tech firms
  • Understanding of culture change and change management

• Great communicator & storyteller

  • Strong presentation skills; love building decks, presentations, and learning content
  • Comfortable facilitating sessions and presenting to groups at all levels

• Builder with strong taste & passion for AI

  • Challenge the status quo and experiment with new approaches
  • Excited about using AI to reinvent how organisations learn and onboard
  • Comfortable with a variety of learning tech, tooling, and AI

• Languages

  • Fluent in French and English

What We Offer

• Competitive package
• Premium health insurance with Alan Blue, free for you and your family
• Weekly lunch and lunch vouchers (Swile card) with total flexibility
• Subscription to Egym Wellpass (ex‑Gymlib) for full access to gyms, studios, and wellness spaces across France
• Trust and flexible working hours
• Annual company offsite and modern offices in major cities (New York, San Francisco, Toronto, Paris, London)
• High‑end equipment (subject to stock/availability)

How We Work

• Thrive Together: We win as a team, act like founders, and do the right thing for peers, customers, partners, and the planet.
• Never Settle: We aim to be the best at what we do, delivering with rigor and ambition every day.
• Go for It: We are biased towards action; every action leads to learning that moves us closer to our mission.
• Be Real, Be Humble: We give generous feedback, stay open to change, and act with empathy.
• Champion Our Customers: We lead with empathy, solve what matters, and deliver clarity to make our customers heroes in their organisations.