Onboarding Program Manager for GTM Enablement

Why UKG

At UKG, your contributions make a significant impact. The code you develop, the strategic decisions you implement, and the care you provide to customers create real value. Millions of workers rely on our workforce operating platform daily. We facilitate secure pay, career growth, and industry innovation. That’s our mission.

We embrace a culture of continuous learning and challenge the status quo. We strive for excellence and celebrate our successes together. At UKG, you will find flexible work options, reliable benefits, and a collaborative team that thrives together. Your work is important to us—and so are you.

About the Role

The Onboarding Program Manager for GTM Enablement will play a pivotal role in designing, launching, and overseeing a modern onboarding experience aimed at accelerating productivity and establishing a solid foundation for sustained success within the GTM organization. This position will manage the complete onboarding journey for sales and pre-sales roles, emphasizing the crucial first 90 days.

Operating at the intersection of Enablement, Sales, Pre-Sales, Revenue Operations, and Analytics, you will transform business priorities and performance data into a structured, role-specific onboarding experience that fosters consistency, confidence, and early impact. You will be responsible for the full lifecycle of onboarding, including program design, delivery, measurement, and ongoing optimization.

As a senior individual contributor, you will function both as a program architect and operator, ensuring that onboarding is scalable, data-driven, and aligned with UKG’s sales strategies and value delivery.

Key Responsibilities

• Lead the comprehensive onboarding program for sales and pre-sales roles from inception through to launch, execution, and continuous enhancement.
• Create a structured 90-day onboarding pathway aligned with roles, segments, and GTM objectives.
• Collaborate with Sales, Pre-Sales, Revenue Operations, and analytics teams to pinpoint performance gaps and establish onboarding priorities.
• Translate sales motions, product positioning, and essential skills into targeted onboarding experiences and learning paths.
• Build and refine the onboarding operating model, including program structure, key milestones, and progression frameworks.
• Drive measurable improvements in early-stage performance, focusing on ramp-up time, productivity, and readiness to engage with customers.
• Define success metrics and utilize data, analytics, and AI-driven insights to evaluate program effectiveness and foster continuous optimization.
• Partner with Core Programs, Learning Experience & Design, and Field Enablement teams to ensure high-quality content, facilitation, and reinforcement in the work process.

Basic Qualifications

• 8 to 12 years of experience in program management, enablement, sales, or related GTM functions.
• Proof of successful experience in creating or transforming onboarding or early-tenure programs linked to business outcomes.
• In-depth understanding of sales and pre-sales roles in a B2B or SaaS environment.
• Experience collaborating with Revenue Operations and analytics teams to embed data into program design.
• Ability to translate business priorities into structured programs, frameworks, and operational plans.
• Experience leading cross-functional projects with numerous stakeholders and dependencies.
• Strong business and analytical acumen, with a history of establishing success metrics and using insights to inform decision-making.
• Familiarity with modern enablement technologies, learning platforms, and AI-supplemented workflows.
• Exceptional communication and influence skills, capable of driving alignment without direct authority.

Preferred Qualifications

• Experience supporting global GTM organizations.
• Understanding of sales methodologies and value-based selling.

Company Overview

UKG is the Workforce Operating Platform that effectively harnesses workforce insights. With the largest collection of workforce data and people-first AI, we provide unmatched capabilities to build trust, enhance productivity, and empower talent. This expertise enables our clients to tackle challenges across industries—acknowledging that an informed workforce is their greatest competitive advantage.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

The base salary for this position ranges from $129,500 to $186,100, with the potential to boost total earnings through performance-based incentives. Additional compensation may include commissions and restricted stock units. Salary offers may vary based on skills, experience, job-related knowledge, and work location. Learn more about UKG's benefits and rewards.

Please note that it is against Massachusetts law to require or administer a lie detector test as a condition of employment. Violation of this law may lead to criminal penalties and civil liability.

If you require any assistance due to a disability during the application or interview process, please contact UKGCareers@ukg.com.