Onboarding / security engineer (wfh)
Prime System Solutions
About the role
We are looking forIT professionals to join a dedicated team supporting client transitions and managed services rollouts. This role focuses ononboarding, security tool deployment, environment discovery, and documentation , working closely with internal teams and client stakeholders. The ideal for candidates experienced inMSP environments, security tools, and cloud/endpoint deployments . Key Responsibilities Communicate regularly withclients, onboarding teams, project managers, and internal stakeholders to provide updates and recommendations Performenvironment discovery and assessments using diagnostic tools; document findings and evaluate security, performance, and overall health Support thetransition to new managed services plans , ensuring minimal disruption to business operations Deploy and configuresecurity and managed services tools , including: Endpoint Detection & Response (EDR) SOC/SIEM solutions Web and DNS protection tools Microsoft 365 security tools Install and manage solutions such as: Backup and monitoring tools Microsoft Defender, Azure AD, and email security platforms RMM tools (e.g., Datto, Kaseya) PSA/helpdesk tools (e.g., Connect Wise) Create and updatetechnical documentation , including: Workstation build checklists Employee onboarding/offboarding processes Participate inhandoff sessions to ensure service desk readiness and ongoing client support Coordinate withvendors and third-party providers to resolve issues and ensure system compatibility Manageservice and project tickets , ensuring timely updates and resolution Collaborate with teams to ensuresmooth IT transitions and secure environments StrongEnglish communication skills (written and verbal) Excellenttime management and organizational skills Ability tomultitask in fast-paced environments Strongproblem-solving mindset and attention to detail Team-oriented with the ability to collaborate across functions Technical Skills: Strong knowledge ofMicrosoft 365 services Basic to intermediate knowledge of: Active Directory & Group Policy DNS and networking fundamentals Experience with:RMM tools (Datto, Kaseya) PSA tools (Connect Wise) Email security (Microsoft Defender, Mimecast) Understanding ofendpoint, network, and security technologies Experience Required At least1 year of experience in an MSP environment Hands-on experience deploying: EDR, SIEM, MFA, MDM, antivirus, and access control solutions Experience withvirtualization and cloud platforms : VMware, Hyper-V, AWS, or Azure Familiarity with: Microsoft Defender (email protection) RMM tools (Kaseya VSA, Datto RMM) Nice to Have: Experience with: Dark web monitoring tools MFA solutions (Microsoft, DUO) Web/DNS protection tools (e.g., Cisco Umbrella) EDR solutions (e.g., Sentinel One) Work From Home (WFH) Opportunity to gainglobal exposure working with international clients Strong focus oncareer growth and professional development #J-18808-Ljbffr
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