Salesforce Product Analyst

Role Description

The Salesforce Product Analyst will be supporting multiple initiatives including Experience Portal| Vendor Technology| and MuleSoft integrations.

This role is responsible for leading requirement discussions with business stakeholders| driving cross-functional alignment| and finalizing requirements across teams.

The analyst will own the creation and grooming of user stories| prepare feature scope| and ensure all stories are development ready.

Responsibilities

• Lead requirements gathering sessions with business stakeholders to define and finalize project needs.
• Drive cross-functional alignment| collaborating with business| design| and engineering teams.
• Create| groom| and prioritize user stories prepare feature scope documentation.
• Schedule and facilitate working sessions to advance requirements and resolve open questions efficiently.
• Support delivery and execution activities| including facilitating daily stand-ups and coordinating clarifications and follow-ups.
• Act as the primary point of contact for ongoing stakeholder queries and operational support.
• Own end-to-end User Acceptance Testing (UAT) execution| including documenting test scripts| coordinating testing cycles| managing defect resolution| and retesting for release readiness.
• Perform data analysis to support migration activities and validate outcomes| reducing delivery risk.
• Provide Salesforce operational support| including dashboard creation| updates| and follow-ups to unblock teams and maintain momentum.

Qualifications

• Salesforce Certified Administrator and Salesforce Certified Business Analyst credentials.
• Demonstrated ability to translate requirements| understand configuration| manage UAT| and conduct stakeholder discussions independently.
• Experience Supporting Multiple Initiatives And Managing Cross-functional Responsibilities.
• Strong commitment to onsite presence and collaborative teamwork.

Additional Information

The scope of this role reflects multi-initiative ownership| cross-functional responsibilities| and a high level of engagement.

Compensation should be aligned with the certifications and level of ownership required