Onsite Project Moderator

Role Summary

The Onsite Project Moderator will guide participants along the recording process, and provide updates to members of the production team. They will also handle basic troubleshooting of data collection technology as needed. We are looking for individuals with excellent communication skills who are diligent, detail-oriented, and able to work independently.

Role Responsibilities

• Understand project provided documentation to assist participants
• Interact with participant and lead them through data collection projects
• Acknowledge and resolve participants’ issues, escalate unsolved issues
• Capture data for the assigned project aiming to reach the targeted daily goal
• Using Client tools to collect and track data
• Convey session details to the Project Manager and Production team
• Communicate and coordinate with the project team
• Interact with various hardware & software

Role Requirements

• Available to work on-site in Johannesburg, South Africa
• Idiomatic fluency in English (South Africa)
• Available to work 8h/day for the duration of the project
• Strong technical skills, especially with iOS and MacOS
• Excellent oral communication skills (ability to lead a conversation with ease on different topics)
• Detail-oriented with a knack for problem-solving
• Able to work flexibly and adapt to changing scenarios

Preferred Role Requirements

• Experience in moderation, facilitation or similar roles

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

To learn more about DataForce please visit us at https://www.transperfect.com/dataforce.