Operational Support Analyst

Overview

Are you ready to ignite your career in a dynamic role that blends operations, client service, and innovation? As an Operational Support Analyst at Orrick, you will be instrumental in enhancing our support model by collaborating with practice groups and business departments. This entry-level role is perfect for graduates keen on business operations, professional services, technology, strategy, or process optimization. Regardless of your background—whether in business, computer science, political science, or other fields—you'll gain invaluable insight into the workings of a leading global professional services organization. Our preferred locations are any of our West Coast offices.

In this role, you'll acquire hands-on experience with technology, process enhancement, and client management tools, establishing a solid foundation for your career. You'll also build expertise in vital administrative support processes essential for the operation of a global firm, honing your operational knowledge and developing practical skills that contribute to business success. We are seeking detail-oriented, proactive team members who are passionate about innovation.

What You'll Do

As an Operational Support Analyst, you can expect a diverse array of tasks to keep your days engaging:

• Client & Practice Group Support: Serve as a resource for our legal teams by managing critical client and internal tasks. Utilize CRM tools and legal experience databases to maintain data that supports our client teams. You'll be responsible for processing new business conflicts reports, opening new matters, and tracking internal knowledge and expertise.
• Operational Efficiency & Document Management: Enhance workflows and guarantee seamless document handling by preparing legal documents and engagement letters. Contribute to the creation of process maps and digital workflows that elevate efficiency across practice groups.
• General Administrative Support: Play an essential role in the daily operations of our practice groups and business departments by providing administrative assistance, including coordinating meetings, managing calendars, arranging travel, and assisting with expense reports. This role involves organizing cross-time-zone meetings and supporting attorneys and executives with the utmost precision and professionalism.
• Financial Analysis & Reporting: Contribute to financial processes by preparing client invoices, vendor bills, and internal financial reports. Use tools like Excel, PowerBI, and low-code automation platforms to create workflows and dashboards offering insights into client matters and operational efficiency.
• Innovation & Process Improvement: Proactively identify ways to enhance workflows, optimize technology use, and bring new ideas to support Orrick's dedication to operational excellence and innovation across our practice groups.

What We're Looking For

We seek highly motivated, detail-oriented individuals with a strong passion for business operations, professional services, or the legal field—individuals poised to make a difference. Successful candidates will exhibit:

• Analytical & Technical Skills: Capability to navigate data, systems, and technology. Proficiency in MS Office Suite is a must; experience with Excel, databases, PowerBI, or programming/automation tools is advantageous but not mandatory.
• Organizational Excellence: Exceptional time management and multitasking capabilities. You will juggle multiple projects with competing deadlines, necessitating prioritization and adaptability.
• Attention to Detail: A strong commitment to accuracy in all work aspects, from document management to data processing.
• Client-Focused Mindset: A readiness to provide outstanding service, fostering strong relationships and addressing client needs.
• Problem-Solving Ability: A proactive approach to identifying challenges and optimizing processes and workflows.
• Communication Skills: Stellar verbal and written communication abilities, with a knack for conveying information clearly and concisely.

Who is Orrick?

Orrick is a global law firm committed to delivering innovative solutions across four sectors: Technology & Innovation, Energy & Infrastructure, Finance, and Life Sciences & HealthTech. Established over 150 years ago in San Francisco, Orrick now operates in 25+ markets and is globally recognized for offering top-tier legal advice while nurturing a culture of innovation and collaboration.

Compensation and Benefits

The expected salary range for this position is:

• Silicon Valley and San Francisco: $50,000 - $75,000
• Los Angeles, Orange County, Santa Monica, Sacramento, and Seattle: $47,000 - $75,000
• Portland: $46,000 - $68,000

Orrick is committed to providing a comprehensive and competitive total compensation package to our employees. The specific pay within the range will depend on job-related factors including, but not limited to, qualifications, relevant experience, and geographic location. Additional compensation may include an annual discretionary merit bonus based on firm and individual performance.

We provide a full suite of elective health benefits including medical, dental, vision, and life insurance; robust mental health programs; various family and pet care benefits; short- and long-term disability; and leading parental leave benefits, along with health savings account contributions (with applicable medical plans), flexible spending accounts, and a 401K program. This role also offers compensated time off through our Paid Time Off program and paid holidays.

For more information about our firm, visit www.orrick.com.

How to Apply

If you’re looking for an opportunity to make an impact, possess a bit of grit, and enjoy collaborative work, we want to hear from you. To apply, please submit your resume and cover letter to our Staff and Paralegal Opportunities Listings at www.orrick.com/Careers. We accept applications for this position on an ongoing basis until filled.

We are an Equal Opportunity Employer.

In accordance with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Qualified applicants with criminal histories will be evaluated consistently with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

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