Optics Support Engineer

Join as an Optics Support Engineer, providing high-quality assistance for cutting-edge simulation technologies. Engage deeply with customers to solve issues and enhance satisfaction with your technical expertise.

In this role, you will be responsible for delivering responsive technical support and developing your understanding of industry trends. Your analytical skills and problem-solving mindset will help you provide solutions using advanced Ansys tools. With an emphasis on customer feedback, you'll play a crucial role in driving product improvements and validation efforts.

Key Responsibilities:

• Assist customers with simulation-related inquiries
• Utilize AI tools for innovative solutions
• Ensure timely response and documentation of support issues
• Drive product improvement through user feedback
• Engage in team initiatives and strategic projects

Requirements:

• Bachelor's in relevant technical field; preference for MS
• Strong background in optical physics or engineering
• Familiarity with Ansys software and simulation tools
• Solid organizational skills and ability to handle multiple projects
• Strong communication skills, proficient in English

Utilize your passion for optics and engineering to enhance customer experiences and contribute to the evolution of innovative solutions.