Oracle Field Service Cloud Specialist

Role description

Technical Expertise

• Must have good understanding of the Field Service Cloud version 24C or latest capabilities
• Hands on experience in OFSC setups including message scenarios, filters, routing plugins
• Strong domain and process knowledge of Field Service
• Ability to engage with different stakeholders, understand requirements, analyse the field service processes and deliver an Oracle Field Service cloud-based solution
• Ability to handle production incidents, troubleshoot OFSC issues including integration issues, deliver OFSC fixes and work with interfacing teams to resolve incidents
• Experience in OFSC integration with Maximo along with experience in other Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable
• Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred

Stakeholder Management

• Effectively communicating project status updates to key stakeholders including business users, technical teams and senior management

Requirements Gathering

• Collaborating with business stakeholders to identify and document detailed requirements

Change Management

• Implementing effective change management strategies to minimize disruption during upgrades and new feature deployments

Benefits and Perks

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Health Care Spending Account
• Short Term and Long-Term Disability Coverage
• Life Insurance
• Annual vacation and other Paid Leaves
• Maternity Leave Top Up Pay

Additional Information

• The range displayed on each job posting reflects the total compensation range for the position across all Canada locations.
• Individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training.
• Other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Equal Opportunity Employer

• LTIMindtree is committed to diversity in the workplace and makes employment decisions without regard to protected characteristics.

Accessibility and Reasonable Accommodation

• LTIMindtree provides accommodations for applicants with disabilities. Applicants requiring accommodations can contact applicantaccommodation.canada@ltimindtree.com.