Technology Analysis Manager

About

EY advises and supports clients to assess, understand, architect, select, design, and implement modern solutions required to efficiently run their businesses, focusing on Billing, Subscription Economy, Cloud and Integration. These services span Solution Architecture, Assessment Services, Project Management, Business and Technology Analysis, and Testing, focusing on technology to improve quote to revenue business processes including quoting, billing, receivables and revenue accounting.

This rapidly growing area offers opportunities to develop skills to meet digital demands. Most time is spent embedded with clients, providing business and technology perspectives to innovate and transform quote-to-cash processes.

As a Technology Analysis Manager, you will bridge business needs and technical solutions, analyzing business models and processes to capture requirements that translate into technical specifications, ensuring system architecture aligns with business objectives.

Responsibilities

• Lead the translation of business requirements into technical specifications
• Evaluate and ensure alignment of technology solutions with business objectives
• Drive continuous improvement and innovation in processes and solutions
• Manage and deliver high-quality processes, solutions, or projects with a focus on risk management
• Oversee professional employees or supervise teams to achieve complex technical initiatives
• Maintain billable client charging, lead delivery streams, manage projects, and engage with external clients daily
• Travel may be required based on client needs

Skills And Attributes For Success

• Manage processes and solutions emphasizing quality and risk management
• Engage in research and apply best practices to drive innovation
• Work in project teams through phases of project governance, requirements definition, vendor selection, process and risk analysis, development, customization, testing, training, and rollout
• Collaborate in developing methodologies, tools, approaches, thought leadership, and accelerators
• Provide broad technical knowledge of key technology and business platforms
• Develop long-term relationships and networks internally and externally
• Communicate effectively with teammates, clients, stakeholders, and executives
• Demonstrate strong decision-making skills for complex problems
• Modify policies and establish procedures within scope of work
• Exercise sound judgment in selecting methods and criteria for results
• Possess functional understanding of system development lifecycle and technology business architecture frameworks

Qualifications

• Bachelor's degree, preferably in computer science, MIS, finance, accounting, or business
• 4 to 6 years relevant experience with Zuora Revenue and Quote-to-Revenue processes
• Enterprise experience in professional services or leading technology consulting/product company
• Leadership abilities to lead business discussions and architect solutions
• Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
• Experience in data analysis, conversion and migration, interfaces and reports
• Experience with gap analysis and blueprint development
• Experience with system design using configuration/customization, integration, testing, and support
• Experience delivering end-to-end solutions through entire SDLC
• Strong team player with excellent communication skills at business and technical levels
• Experience with accounting and ability to converse effectively with finance teams
• Ability to travel up to 40-60%

Preferred Qualifications

• Experience implementing billing solutions for B2B and B2C companies
• Consulting experience
• Zuora Billing experience
• Oracle Cloud ERP or NetSuite experience

What We Offer You

• Comprehensive compensation and benefits package including medical and dental coverage, pension and 401(k) plans, and paid time off options
• Base salary range: $142,600 to $261,500 (US); $171,200 to $297,200 (NYC Metro, Washington State, California)
• Team-led and leader-enabled hybrid model with 40-60% in-person work over engagements
• Flexible vacation policy allowing personal vacation time decisions
• Paid holidays, winter/summer breaks, personal/family care, and other leaves to support well-being

Additional Information

EY is committed to high ethical standards and integrity. EY provides equal employment opportunities without regard to legally protected bases. Reasonable accommodations are available for qualified individuals with disabilities.