Owner Success Manager

About Us

Grundconsult Immobilien Gesellschaft mbH has stood for reliable, structured, and technically sound management of commercial real estate for over 30 years. Our understanding of service is deliberately conservative – in the best sense: quality, responsibility, and sustainability form the basis of our work. At the same time, we have continuously evolved technologically. We use modern software solutions and new technologies specifically to simplify work processes, create transparency, and noticeably relieve you, our experts, of administrative tasks. Because despite all technical advancements, our processes are driven by highly qualified employees who can organize themselves and use their expertise and experience in commercial real estate to efficiently and pragmatically solve problems, thereby continuously optimizing our clients' real estate returns. As the heart of the 10gate Group, a solution for integrated asset management for commercial real estate, we are part of a dynamically growing platform of real estate experts with over 1.5 billion euros in assets under management and 5 locations in Germany. We offer a stable, professional environment with clear structures – combined with openness to new ideas, modern work tools, and long-term perspectives. This includes, in particular, a completely flexible remote model that guarantees temporal and spatial work flexibility while ensuring local presence and proximity to properties through offices in 4 of the TOP7 locations.

Responsibilities

Based on the usual administrative services in accounting, tenant communication, maintenance, and operating cost statements, which are provided by the platform's experts of our company, you will ensure the real estate success for the owners through the independent management of crucial value-adding processes and decisions. This includes, for example, an overview of the strategic orientation of the building regarding its type of use and tenant structure, as well as active management of expiring lease agreements and the targeted handling of contractual option rights. Creation of leasing concepts considering expansion investments, as well as independent negotiation of individual lease agreements with commercial tenants. Ensuring cost-effective selection of (alternative) procedures and orchestrated execution of maintenance and CapEx measures on buildings in coordination with our technical building and insurance experts. Maintaining intensive customer relationships with key tenants and continuously examining market needs for the future-oriented design of rental spaces. Participation in the budget planning of properties and establishment/monitoring of suitable controlling for performance measurement and adherence to economic guidelines. Regular coordination with the property owner to present real estate performance and opportunities for cost optimization based on current economic and technical developments in the property. You will fulfill the aforementioned tasks based on a holistic view of the property with a deep investment understanding, corresponding to the perspective of a real estate owner.

Qualifications

• Successfully completed studies in economics or real estate management, or a comparable qualification
• Comprehensive expertise and experience in investment and/or asset management of commercial real estate
• First-class relationship management with demonstrably successful customer relationships in key account management
• Sound knowledge in the areas of maintenance and claims processing
• Strong ability to analyze market trends, as well as a deep understanding of the individual needs and requirements of sometimes institutional owners of commercial real estate.
• Negotiation skills and excellent communication skills
• High degree of initiative and self-organization
• Dedicated team player and an enthusiastic expert in the real estate industry

Benefits

Our offer to you:

• 100% remote work – work from anywhere
• Flexible working hours
• Modern, fully digital processes
• Flat hierarchies and short decision-making paths
• Scope for design and development opportunities
• Fair compensation and long-term perspective

Become part of the 10gate platform and rethink the (asset) management of commercial real estate with us. We look forward to receiving your application, including your earliest possible start date and your salary expectations.