Marketing Manager
Upwork
About the role
About Us
Umbrella Health is a multispecialty medical and wellness center in Manhattan (NYC). We offer Primary care, Cardiology and Vascular specialist, Neurology, Sleep Medicine, Interventional pain management, GLP-1 weight loss program, and are launching wellness and longevity medicine. Physician-owned, looking to grow patient volume through serious, HIPAA-compliant digital marketing.
What We Need
A dedicated marketing manager who specializes in US medical practices. You’ll own end-to-end digital marketing, working directly with our physician CEO.
Required
- 3+ years managing digital marketing for US medical, dental, or healthcare practices
- Portfolio of 3+ US medical practice clients (URLs required)
- HIPAA compliance knowledge (BAAs, Meta Pixel, PHI handling, compliant analytics)
- Experience optimizing Zocdoc, Healthgrades, Vitals, WebMD provider profiles
- Understanding of E-E-A-T and YMYL standards for medical SEO
- Fluent English and availability for weekly video calls (partial US Eastern overlap)
Nice to have
- Multispecialty or multi-location practice experience
- NYC healthcare market familiarity
- Athena Health EMR experience
- Google Ads and Local Services Ads (LSA) for healthcare
Scope of Work
SEO & Local SEO: Technical audit, medical schema markup, citation building (Healthgrades, Vitals, RateMDs, WebMD), NPI verification, insurance directory audit, neighborhood landing pages, Google Business Profile management (weekly posts, Q&A, review responses within 48 hours), local link building.
Content: 2–4 blog posts/month tied to service lines, service-line landing pages, physician bio pages with author schema, FAQ content with schema.
Reviews & Reputation: Automated post-visit review requests across Google, Zocdoc, Healthgrades, Yelp. Response workflow within 48 hours.
Social Media: 12–15 strategic posts/month, physician-led educational content, service-line Reels.
Email: Monthly newsletter, welcome automation, HIPAA-compliant platform with BAA.
Paid Ads (specify if offered): Google Ads, LSA, Meta Ads with HIPAA-compliant tracking. Okay if not offered — please state in proposal.
Reporting: Monthly dashboard (organic traffic, top 20 keyword rankings, GMB performance, reviews, new patient inquiries, conversion rate). Quarterly strategy reviews.
Required in Your Proposal
Proposals missing these will be rejected:
- URLs of 3 US medical practices you currently or recently managed
- How would you set up conversion tracking on our booking page without violating HIPAA?
- Have you personally optimized Zocdoc/Healthgrades profiles? Specific results?
- Solo freelancer, small agency, or larger team?
- Time zone and overlap with US Eastern business hours
- Do you offer paid ads management? At what additional cost?
- Link to medical content you’ve written or overseen
- Your pricing — hourly or monthly flat rate
Process
Top 5 will be interviewed via 30-minute video call. Top 2 will be commissioned for a paid 1-hour strategy sample ($75) before final selection. Hire starts with a 30-day paid trial.
Budget
Hourly $15–$40 depending on experience, ~20–25 hrs/week (roughly $1,200–$2,000/month).
Start Date
Within 2 weeks of hiring.
Don’t apply if:
- You can’t show verifiable US medical practice clients
- You can’t articulate HIPAA in digital marketing
- You’re a generalist looking to learn healthcare on our project
- You require annual contracts (we do monthly, performance-based)
Looking forward to your proposal.
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