Partnering Agent Relationship Executive

Company Description

Noble Education Group is a premier student recruitment company specializing in connecting aspiring learners with prestigious public and private colleges across Canada. Through its extensive network of partnerships with esteemed educational institutions, the company facilitates both onshore and offshore academic opportunities. Noble Education Group is dedicated to empowering students by guiding them toward fulfilling educational and professional aspirations. With a focus on excellence and precision, the organization ensures smooth and successful academic journeys within Canada's dynamic education landscape.

Role Description

The Partnering Agent Relationship Executive acts as the dedicated liaison between Noble Education Group and its recruitment partners. The role is centered on maximizing the productivity of the agent network through consistent relationship management, comprehensive program training, and proactive marketing communication. Rather than just acquiring new names, this position focuses on "activating" the network—ensuring agents are fully equipped with the knowledge and support needed to convert inquiries into successful enrollments while maintaining strict compliance with institutional standards.

Key Responsibilities

• Relationship Management: Develop and maintain professional relationships with partner agents to meet student recruitment and enrollment targets across assigned programs.
• Primary Operational Contact: Serve as an additional point of contact for agents, providing fast responses and resolving issues to ensure a smooth admissions experience.
• Agent Training & Enablement: Conduct regular training sessions (one-on-one or group) on program offerings, admission requirements, intake timelines, and the correct way to submit applications.
• Network Expansion & Onboarding: Identify new business opportunities by reactivating inactive agents, and expanding existing accounts.
• Marketing & Communication: Execute regular marketing outreach to agents via email, WhatsApp, and other channels to announce open programs, new partnerships, and seat availability.
• Performance & Compliance: Track agent performance against targets and ensure all partners follow institutional standards, service levels, and organizational expectations.
• Evidence & Registration: Manage the end-to-end agent registration process, including collecting and filing all necessary evidence (Agreements, KYC, and background checks).
• Database Management: Maintain 100% accuracy in the agent database, ensuring all partner contact info, commission structures, and status updates are current.
• Application Monitoring: Work with the internal teams to track agent-led applications and push for missing documents or tuition payments to move files forward.
• Reporting: Prepare weekly updates on agent activity, including new registrations, top-performing partners, and the results of recent marketing broadcasts.

Qualifications

• Education: Bachelor’s degree or Diploma in Marketing, Business Administration, International Relations, or a related field.
• Experience: 3+ years of experience in B2B sales, account management, or agent relations, specifically within the international education industry.
• Sector Expertise: Strong understanding of the Canadian education system, including admission cycles, program requirements, and agent commission structures.
• Communication: Excellent verbal and written communication skills with the ability to conduct professional training sessions and marketing broadcasts via WhatsApp and email.
• Compliance Knowledge: Familiarity with "Know Your Customer" (KYC) procedures and the legal requirements for agent registration and international recruitment contracts.
• Tech Savvy: Proficiency in CRM management and digital communication tools to maintain an accurate partner database and track real-time performance.

Skills

• Consultative Training: The ability to simplify complex admission rules for external partners.
• Strategic Relationship Management: Ensuring Noble Education Group remains the "top-of-mind" choice for agents.
• Channel Management: Handling high-volume communication across multiple platforms simultaneously.
• Compliance & Detail: Ensuring all agent registrations and student files meet strict institutional standards.