Payment Product Manager

About Pennylane

Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!). In 5 years of existence, we’ve managed to:

• Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
• Raise a total of €225 million, including from Sequoia, the famous fund from the Silicon Valley that invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more…
• Grow from 7 cofounders to 850+ happy Pennylaners – we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor.
• Build an international environment with more than 25 nationalities, with a strong remote‑friendly culture, where 30% of the employees are already working from all parts of Europe
• Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings
• Already more than 700,000 small and medium‑sized enterprises (SMEs) and over 4,500 accounting firms use Pennylane in France!

Our vision is to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones). We help entrepreneurs rid themselves of time‑consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.

About the Role: Payment Product Manager (Billing)

This role is of utmost importance to reach our mission. As a Payment Product Manager (Billing squad), you will:

• Ensure billing accuracy, compliance, and reliability across invoices, credits, and adjustments;
• Improve client experience around their invoices and payments by reducing friction, errors, and time to resolution;
• Partner with Sales, Finance, Legal, Support, and Ops to align processes and tools;
• Enable strategic evolutions such as internationalization, e‑invoicing, and product diversification.

What Makes the Role Unique:

• You’ll engage with numerous stakeholders and personas, including many internal personas (which come with both rewards and constraints); this involves deep diving into the roles of customer agents, sales agents, developing a deep understanding of our financial flows, sales & marketing strategy;
• You’ll support core processes across several business units and train internal teams on new features;
• You’ll gain valuable knowledge about how key business units operate, which can be applicable in different companies;
• You’ll work in a transversal scope with a variety of features that require different product skills, ranging from classic UX flows to more backend‑oriented solutions.

How You Will Contribute as a PM

As a Product Manager, you’ll be part of a 100+ people Product organisation, supported by an engineering team of more than 300 people.

• You’ll spend an extensive amount of time continuously discovering the users and their pain points. You will interview them, conduct user research and get your hands in our data platform to gather insights on what needs to be solved.
• With those insights and with the company’s objectives in mind, you’ll be empowered to define your OKRs and your roadmaps, to have the strongest possible impact on solving user problems and reaching the company's objectives.
• You’ll work hand in hand with a Product Designer dedicated to your squad, as well as a team of Product‑centered engineers. You will start with small steps (we like the MVP approach!) and will follow‑up on the implementation and future iterations. For us, achieving a common goal matters more than just building features.

What You Can Expect From Your Life At Pennylane

Within one month:

• You’ll learn everything about our company, our teams, and our vision during the first onboarding week;
• You’ll familiarise yourself with the product and the accounting industry (You will have access to a lot of documentation and will assist to trainings organised by your peers);
• You’ll get a very deep knowledge of our Product organization, methods, and culture.

Within 3 months:

• You’ll have imagined and implemented your first solutions, hand‑in‑hand with Product Designers and Engineers;
• You’ll have impacted positively at least one OKR;
• You will have set up your continuous discovery routine and will be ready to build your roadmap.

Within 6 months:

• You’ll be autonomous at defining your OKRs and your roadmap;
• You’ll keep having a strong impact via iterations on the solutions you’ve shipped;
• You’ll share your learnings and best practices within the team.

And beyond: The product team will double in size in two years. Which means you’ll have:

• Multiple opportunities to recruit and mentor new PMs;
• Increased responsibilities in project leadership;
• Responsibilities to think of and implement new processes, tools and best practices to make sure that your team works even smoother.

What We Do To Make Your Work Life Easier

• You’ll be able to work remotely from anywhere in Europe, as long as your contract allows you
• You’ll get company shares to enjoy a piece of the success story you're building with us
• You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
• Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
• Salary: EUR 45000 - 65000 per year