Payments Data & Analytics Associate

About

Build data solutions that shape how customers pay and interact with digital wallets. You'll partner closely with product and technology teams to turn complex data into clear insights and better experiences. This role offers the chance to grow your analytics toolkit, expand your influence across payments, and deliver measurable impact through data-driven decisions.

Job Summary

As a Payments Data & Analytics Associate within the Payments Product group, you will partner with Product Owners to understand business needs and deliver actionable data solutions across digital wallets and the broader payments space. You will develop and maintain scalable queries, reporting, and dashboards, and you will combine data from multiple sources to produce analytics that help guide decisions. You will collaborate across stakeholders to gather requirements, ensure data quality, and communicate insights in a clear way to both technical and non-technical audiences.

Additional Summary

You'll help strengthen analytics standards across the payments product group by championing best practices in data modeling, reporting, and insight generation. You will be comfortable operating in ambiguity, testing approaches, and iterating quickly to meet complex asks while maintaining high quality.

Job Responsibilities

• Partner with Product Owners to understand business needs and deliver actionable data solutions across digital wallets and payments.
• Develop and maintain queries, reports, and dashboards using large database platforms.
• Combine and analyze data from multiple sources to deliver descriptive, diagnostic, predictive, and prescriptive analytics.
• Support the creation and maintenance of data models, ensuring high data quality and consistency.
• Collaborate with cross-functional stakeholders to gather requirements and deliver insights.
• Communicate complex analytical concepts clearly and concisely to audiences with varying levels of technical expertise.
• Champion data and analytics best practices within the payments product group.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree with four years of analytics experience.
• Hands-on experience with SQL and Python for data analysis and reporting.
• Ability to translate business requirements into technical solutions and actionable insights.
• Strong communication skills with the ability to explain complex concepts to non-technical stakeholders.
• Proficiency in Microsoft Excel and PowerPoint.
• Exposure to AI/ML concepts and experience applying them to analytics use cases.
• Demonstrated ability to work through complex asks by testing approaches and operating effectively in ambiguity.

Preferred Qualifications, Capabilities, and Skills

• Experience with Tableau, Adobe Analytics, and Alteryx.
• Master's degree with two years of analytics experience.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.