People Lead, Nigeria

LemFi (Series B) is building the go-to financial app for the Global South.

Moving to a new country shouldn’t mean starting from zero. That's why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live.

What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth.

With millions of users across the globe, we process over $1B in monthly transactions to 30+ countries, proving that borders shouldn't limit financial opportunity.

THE ROLE

As the primary People lead for our largest hub, you will be the architect of the employee experience for over 250 team members in Nigeria. You will bridge the gap between our global people strategy and local execution, ensuring our Lagos headquarters is a high-performing team.

This role reports directly to the VP of People and is based in our Lagos hub four days a week.

HOW YOU’LL CONTRIBUTE

• Partnering: Act as the trusted advisor for Nigerian managers and UK-based functional leaders. You will provide commercially grounded guidance on team dynamics, performance, and organisational design.
• Hub management: Lead the people workstream for our new Lagos office, defining the culture and employee experience to ensure the physical space fosters collaboration.
• Employee relations: Manage end to end ER cases for Nigeria, resolving complex situations with empathy, fairness, and legal precision.
• Capability building: Coach and upskill people managers through training sessions and coaching focused on LemFi’s management standards and compliance.
• Local compliance: Oversee all Nigerian statutory obligations, including employment law and regulatory requirements, to proactively mitigate risk.
• Data-driven insights: Synthesise local people data to provide the VP People with actionable insights on retention, engagement, and hub health.
• Change management: Support the rollout of global initiatives locally, including new performance management frameworks and culture programmes. Adapt the delivery, language, and implementation to resonate with our Nigerian team while maintaining global consistency.
• Project management: Works alongside Global People Team to support or lead global projects
• AI Integration: Champion the adoption of AI-driven people tools to automate routine administrative tasks, allowing you to spend more time on high-value coaching and strategy

WHO YOU ARE

• Credible advisor: You navigate senior stakeholder relationships with ease and are comfortable challenging the status quo to drive better people outcomes.
• HR generalist: You possess a deep understanding of the Nigerian professional landscape and can pivot between tactical problem-solving and long-term planning.
• Change agent: You thrive in high-growth environments and have a proven ability to lead teams through transitions, such as office moves or structural shifts.
• Owner: You take full responsibility for the Lagos people agenda, identifying gaps and implementing solutions independently.

WHAT YOU’LL BRING

• 5 to 8 years of experience as an HR generalist with significant exposure to the Nigerian market.
• Proven experience navigating complex employee relations and influencing senior stakeholders.
• Practical expertise managing Nigerian statutory requirements including PAYE, HMO, Pension, and NHF.
• Experience contributing to change management programmes such as office moves or performance system rollouts.
• Strong working knowledge of the Nigerian Labour Act and current employment best practices.
• Experience working within a global or distributed business, comfortably navigating between local and international stakeholders.
• Proficiency with modern HRIS platforms; experience with Rippling is a plus.
• Excellent communication and relationship-building skills across cultures and seniority levels.

INTERVIEW PROCESS

1. Recruiter Screen (30 minutes)
2. VP People Interview (45 minutes)
3. Stakeholder Interview (30 minutes)
4. Technical Case Study / Panel Interview (60 minutes)

Why Join LemFi?

Love shouldn’t be expensive, yet those working hardest for their families often face predatory fees and banking exclusion. We're changing this.

At LemFi, you won’t be just a cog in a machine. Whether designing products, scaling operations, or telling our story, you’ll tackle complex challenges with real, immediate impact. Your work goes beyond metrics - it puts money back in families’ pockets and offers access to the previously excluded. Join us to make a meaningful difference, where high performance is a lifeline for millions.

Our Values: How We Win

• Sharp Customer Focus 🎯 We cut through the noise and prioritize ruthlessly based on what drives real value.
• Lead with Data 📊 We trade instinct for insight. We test, analyze, and own the outcomes.
• Ownership 🤝 We take responsibility for global outcomes, not just local wins.
• Grit 💪 We navigate ambiguity with resilience and keep pushing until the customer feels the impact.

You can connect with us on LinkedIn https://www.linkedin.com/company/lemfi/ and Instagram https://www.instagram.com/uselemfi/ and if you haven't already, download the app on the App Store https://apps.apple.com/gb/app/lemfi/id1533066809 or Google Play https://play.google.com/store/apps/details?hl=en&id=com.lemonadeFinance.android.

Diversity & Inclusion at LemFi

To build the best financial tools for the global diaspora, we need a team that reflects the world we serve. We welcome builders from all walks of life who embody our values over a perfect resume.

Don’t meet every single requirement in the job ad? Research shows that candidates from underrepresented backgrounds often hesitate to apply if they don't check every box. If you are excited about this role and our mission, we encourage you to apply anyway. You might be just the right person for this, or other roles.