Performance Architect – Digital Banking

Strategy & Governance

• Define and own the performance testing strategy and framework for the entire Digital Banking program (Web/Mobile, Middleware, Core Banking).
• Establish program-wide SLAs/KPIs (e.g., response time, throughput, concurrency, TPS, latency, error rates) aligned with business & regulatory commitments.
• Set up governance processes for workload modeling, test data management, environment readiness, and defect triage.
• Ensure end-to-end coverage across channels (DEP web/mobile) MuleSoft APIs T24 transactions.
• Build and maintain performance risk register to track program-level risks and mitigation actions.

Program Orchestration

• Coordinate performance test planning and execution across multiple agile workstreams and vendor teams.
• Drive integration of performance testing into release planning, ensuring coverage of major features, upgrades, and infrastructure changes.
• Align with Enterprise Architecture, Infrastructure, and Application teams on scalability planning, capacity needs, and performance tuning.
• Establish and oversee performance monitoring dashboards and observability standards for production-like validation.

Leadership & Stakeholder Management

• Act as the single point of accountability for all performance testing activities across the Digital Banking program.
• Provide executive-level reporting (dashboards, heatmaps, trend analysis) on system readiness and bottlenecks.
• Manage dependencies between frontend (DEP), middleware (MuleSoft), and backend (T24) teams to ensure coordinated performance improvements.
• Mentor and guide Performance Test Leads/Engineers across streams; define best practices, frameworks, and reusable accelerators.
• Facilitate Executive level reviews for critical performance test results and capacity planning outcomes.

Execution Oversight

• Oversee design and execution of load, stress, endurance, and failover tests using JMeter, Selenium, Appium.
• Ensure test data provisioning at program scale for realistic, high-volume multi-channel workloads.
• Direct root cause analysis of systemic bottlenecks and drive resolution across multiple teams (e.g., MuleSoft VM tuning, T24 DB performance, mobile app rendering issues).

Ensure non-functional regression testing is embedded into every release