Platform Site Reliability Specialist

About

A recognized media services company is seeking a new Platform Site Reliability Specialist to join their growing team, focusing on the automation of monitoring and observability solutions that ensure infrastructure reliability.

This is a Hybrid opportunity requiring the qualified professional to work onsite at least 3 days a week.

Responsibilities

• Implementing and maintaining automated workflows to streamline manual processes.
• Building comprehensive dashboards for real-time system visibility.
• Developing proactive alerting systems to identify performance bottlenecks.
• Standardizing monitoring protocols for consistent service reliability.
• Providing rapid response and resolution during system disruptions
• Performing other duties, as needed

Qualifications

• 3+ years of experience in Technical Operations and Automation roles.
• High School Diploma / GED
• Proficiency with observability tools like Datadog or Zabbix
• Automation scripting capabilities
• Strong analytical and problem-solving skills
• Ability to participate in a 24/7 on-call rotation
• Attention to detail.
• Effective communication skills

Desired Qualifications

• Bachelor's Degree in a Computer-related field
• Experience in Media and Entertainment, particularly live-streaming or CDN management
• Solid understanding of Agile frameworks