Pre-sales Engineer

About Our Client

Our client is a global retail technology company providing a modern, enterprise-grade Order Management System (OMS) used by leading retailers to orchestrate complex inventory, fulfillment, and omnichannel operations.The platform is mature, customer-ready, and experiencing strong commercial momentum across North America and Europe. With a growing enterprise customer base and increasing deal complexity, the business is investing in senior pre-sales talent to support expansion in the North American market.The organization operates with a highly collaborative, international culture and offers strong visibility to global leadership.

Job Description

• Lead technical discovery sessions to understand customer business, operational, and technical requirements
• Design and articulate end-to-end OMS solutions aligned to complex retail and omnichannel use cases
• Act as the technical authority and trusted advisor throughout the sales cycle
• Own and deliver tailored product demonstrations, both remote and onsite
• Support executive-level and technical stakeholder presentations
• Partner closely with Account Executives on active enterprise opportunities
• Collaborate with Product and Engineering to communicate customer requirements and feedback
• Work with a global pre-sales team, primarily across Europe
• Travel to customer sites for strategic opportunities, with occasional travel to Europe

The Successful Applicant

A successful Pre-sales Engineer should have:

• Experience in technical pre-sales / solutions engineering, ideally within retail technology
• Strong knowledge of Order Management Systems (OMS)
• Background with an OMS vendor or systems integrator
• Confident leading customer discovery, solution design, and demos independently
• Clear, credible communicator with the ability to simplify complex technical concepts

What's On Offer

• Competitive salary
• Pure pre-sales role with no prospecting or post-sales delivery responsibilities
• High-visibility position working closely with global leadership and enterprise customers
• Clear career progression toward North American Lead Pre-Sales or people leadership roles
• Opportunity to join a growing, established retail technology platform with strong deal momentum and international collaboration

If you're ready to take the next step in your career as a Pre-sales Engineer, apply today!