Solution Engineer

About Salesforce

Salesforce is the leading AI CRM platform, empowering humans and agents to drive customer success together. We’re seeking passionate Trailblazers who aim to improve businesses and the world through AI innovation while upholding Salesforce’s core values.

Are you ready to elevate your career with a pioneering company at the forefront of workforce transformation? Join us at Agentforce, the future of AI, where you can shape the future of Salesforce.

Our Sales Organization includes various segments, selling across multiple verticals such as Financial Services, Healthcare, Manufacturing, Retail, Communication, Public Sector, and Non-Profit, among others. We also have Core Teams focused on the entire Salesforce Platform and specialized Co Prime teams dedicated to specific cloud solutions like Service Cloud and Marketing Cloud.

Role Overview

The Solution Engineer position is a key role at Salesforce, and if you aspire to this area, you are in the right place. By applying for the Solution Engineer role, your resume will be reviewed by various hiring teams across multiple cloud offerings and verticals. Our intention is to streamline your application process for opportunities within the Solution Engineering field. Some positions may allow for remote work or offer flexible office arrangements.

Be part of an exceptional team that provides solutions to some of the world’s most renowned organizations! Salesforce Solution Engineers collaborate with customers, internal teams, and Professional Services to devise innovative solutions that facilitate new customer connections. If you thrive in a dynamic environment filled with challenges and opportunities for crafting compelling solutions, the Solution Engineering Team is for you. This role heavily relies on design, business consulting, and technology to drive innovation every day.

Key Responsibilities

• Act as a crucial partner to clients, aligning innovative strategies with technology solutions across complex accounts.
• Engage in various initiatives including business development, IT strategies, and product demonstrations, positioning yourself as a trusted advisor for delivering impactful solutions.
• Address sophisticated business problems by conducting research, defining issues, and proposing actionable steps for improvement.
• Guide client decision-making by discussing and assessing solution alternatives while driving consensus among stakeholders.
• Showcase connected experiences within Salesforce solutions through software demonstrations and rapid prototypes.
• Lead solution development that integrates various Salesforce technologies to meet unique customer challenges.
• Identify customer needs and position Salesforce solutions effectively to meet their business objectives.
• Create and deliver tailored solutions and demonstrations that illustrate how Salesforce can enhance clients' business strategies.
• Understand the customer’s architecture in relation to Salesforce's solutions.
• Facilitate solutions guides across teams to align with opportunity strategies.
• Share the customer experience narrative enhanced by Salesforce technologies.
• Participate actively in product training and certifications to maintain essential knowledge for success in the role.
• Be prepared to travel as required based on territory needs.

Required Qualifications:

• B.S. in Computer Science, Software Engineering, MIS, or equivalent experience. Relevant background will be assessed through core competencies.
• Familiarity with related applications, relational databases, and web technologies.
• Strong communication skills, both written and verbal, with a knack for collaboration and interpersonal interactions.
• Ability to work effectively in teams to resolve technical challenges in various environments.
• A minimum of 2 years of professional experience is required.

Preferred Qualifications:

• Certifications in Salesforce.
• Prior experience as a solution/sales engineer in a CRM or similar technology sector.
• Basic programming experience in HTML and related web technologies.

Join Us at Salesforce

When you become part of Salesforce, you unlock limitless potential. Our benefits and resources support your wellbeing and work-life balance, while our AI solutions amplify your impact. Together, let’s harness the power of Agentforce to transform organizations and deliver outstanding customer experiences. Seize this opportunity to redefine what's possible for yourself and the world!

Accommodations

If you require assistance due to a disability while applying for open positions, please submit your request via our Accommodations Request Form.

Equal Opportunity Statement

Salesforce is an equal opportunity employer committed to creating a diverse and inclusive workplace. Employment decisions are based on merit and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other classifications protected by law.

The typical base salary range for this position is $70,070 - $180,250 annually, with variations based on location and specific job-related skills. Additional compensation may include bonuses, equity, and other benefits, which are discussed during the hiring process.